Gas Call Services Ltd Reviews

Name: Gas Call Services Ltd
Address: unit 11, Baker Road, Cramlington, Northumberland
Rating: 4.55

4.6 Rating 387 Reviews

88 %

of reviewers recommend Gas Call Services Ltd

4.6

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Gas Call Services Ltd:

We do things differently around here. That’s because you’re our number 1 priority. It all starts with delivering brilliant customer service from the very start. And we don’t just install your boiler and then you never hear from us again. Nope – we’re here 24/7 and we’ll check in at regular intervals to make sure you’re happy. Our fixed price quotes and monthly repayment plans, with no deposit options, take the pain away from getting a new boiler installed.

Visit Website

Phone:

0330 002 1171

Email:

hello@gascall.oc.uk

Location:

unit 11,
Baker Road,
Cramlington
Northumberland
NE23 1XA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly staff”

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Posted 6 years ago

“excellent service would recommend to anyone”

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Posted 6 years ago

“You hear nightmare stories about people's Boiler replacements, but this was flawless. Boiler fitted in three hours. Quick and efficient.”

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Posted 6 years ago

“Very Helpful representative came to give a quotation. Discussed various options and decided on the best boiler for my house. Good Price as they were very competitive against British Gas Quotation. Installation went very well and tidy. Very pleased. Only thing I would advise is that there is a form to complete before installation which states Boiler Plan will not be responsible for any damage caused during the installation. I refused to sign this and spoke with the office. The installation team were told to carry on the installation. Obviously, this is up to individual customers to decide if they want to sign or not.”

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Posted 6 years ago

“excellent service throughout”

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Posted 6 years ago

“From initial contact this company has been warm and professional plus there has been no hard push from the sales side of things. The engineer that came out to complete the site assessment was really helpful, went through the options we had and then gave really clear guidance on boiler and installation choices. We opted for a Worcester bosch combi sytem with removal of the old tank and pipework. The prices weren't the cheapest, but a lot cheaper than others, the availability to install was good and the interest free credit option with a deposit clinched it for me. Credit application was straight forward and simple, follow up details were received straight away, then when the engineers turned up they were done and completed in a day instead of the estimated 2 days with everythng as tidy as when they turned up. I would whole heartedly recommend this company to anyone requiring a new boiler”

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Posted 6 years ago

“Very pleased with the service, the surveyor, the engineer and the office were all very easy to deal with, all done from initial survey to fitting in two weeks.”

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Posted 6 years ago

“Boiler Plan were amazing. From their customer service to their installation. They got me a fast appointment when my boiler broke down and they didn't rip me off! Their fitter, Ivan was amazing, so friendly and polite and his work was super tidy. I would not hesitate to recommend them.”

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Posted 6 years ago

“Excellent service from first sales visit to installation followed by ongoing customer service support. Highly recommended”

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Posted 6 years ago

“Brilliant first visit, from representive called Steve, explained everything and answered all our questions. Booked in and the fitters arrived on time and completed all the installation, leaving no mess and taking all the waste away. Very good job all round, very pleased.”

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Posted 6 years ago

“I have got a 10 year guarantee on my boiler I was told I would need to have it service once a year to keep the guarantee up,I have not got a clue when the service is due also no contact details if the boiler breaks down.”

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Posted 6 years ago

“Great service. New boiler fitted in one day and person who fitted it gave really clear instructions on how to use. House lovely and warm and water very hot. Would have no problem recommending to friends”

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Posted 6 years ago

“I could use swear words as to how excellent this company is..but I won't.. Absolutely fantastic from beginning to end,I would drive them to your house if I could. I had a list of others to choose from but they came out on top and I'm so glad I chose them. You won't be disappointed”

Helpful Report

Posted 6 years ago

“Brilliant job! I had my hot air system changed to a combi boiler. Big job as all radiators and pipes needed to be installed. Job was finished in 2 days. Very happy and satisfied. James was really friendly and explained everything after he finished. Definitely recommend!”

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Posted 6 years ago

“Very efficient and worked very hard”

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Posted 6 years ago

“Easy to contact.No pressure to buy. Very efficient. Engineer was excellent made a fantastic job and our fitting was not easy.So pleased with the work.”

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Posted 6 years ago

“I would recommend Boiler Plan to anyone who wishes to have smooth journey with boiler replacement. I received an excellent service. The work was done well. There are several finance option to choose from. I decided to spread the cost over the 3 year period. Thanks”

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Posted 6 years ago

“The boiler fitter didn?t have all the parts meaning a one day job turned into three days and he didn?t tell the truth as to the reason why the parts weren?t there. He didn?t tidy up after himself meaning I had to do it and was eager to get away from the job as soon as he could. Since then I?ve been waiting for more than a month to get a nest thermostat checked out for a possible fault. Several appointments weren?t kept. Overall I wouldn?t recommend as local installers would probably provide a better, more honest service.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Four words - fantastic installation, superb service. Had a couple of minor issues at install and it was no trouble at all for the engineer to get things sorted. It should be noted that issues were with awkward flu and wireless Honeywell system from previous system but all sorted out on the day without any fuss. Excellent all round so would definitely recommend. Oh and Worcester Bosch is a great boiler - even looks good. Paul, Nottingham”

Helpful Report

Posted 6 years ago

Gas Call Services Ltd is rated 4.6 based on 387 reviews