Gas Call Services Ltd Reviews

Name: Gas Call Services Ltd
Address: unit 11, Baker Road, Cramlington, Northumberland
Rating: 4.55

4.6 Rating 387 Reviews

88 %

of reviewers recommend Gas Call Services Ltd

4.6

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Gas Call Services Ltd:

We do things differently around here. That’s because you’re our number 1 priority. It all starts with delivering brilliant customer service from the very start. And we don’t just install your boiler and then you never hear from us again. Nope – we’re here 24/7 and we’ll check in at regular intervals to make sure you’re happy. Our fixed price quotes and monthly repayment plans, with no deposit options, take the pain away from getting a new boiler installed.

Visit Website

Phone:

0330 002 1171

Email:

hello@gascall.oc.uk

Location:

unit 11,
Baker Road,
Cramlington
Northumberland
NE23 1XA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, efficient staff. Quick turnaround from having a problem to it being sorted. Engineer polite, helpful and knowledgeable. Very happy with service.”

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Posted 2 years ago

Thank you for your kind review. We are so please that you are happy with the service provided :)

Posted 2 years ago

“Hi John Amazing job. Very please what him done very clean Tidy . Xx”

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Posted 2 years ago

Thank you for your review, we will ensure this feedback is passed on to John and he is praised for his work :)

Posted 2 years ago

“Liam who installed the boiler was amazing. So kind & thoughtful. Went out of his way to help me & explain everything to me. 10/10 service from Liam.”

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Posted 2 years ago

Thank you for your feedback, we will ensure this is passed on to Liam and he is recognised for his efforts!

Posted 2 years ago

“Jack did a fantastic neat job. A phone call should fix as 2 main radiators in lounge not working. Well a quick return phone call from Jack on what to do & all fixed. You get what you pay for as had bad plummets before & I got a job well done!!! Thanks to all the team at Gas Call.”

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Posted 2 years ago

Good morning, apologies that you are experiencing issues with your radiators. Jack will give you a call today to try and resolve these issues with you.

Posted 2 years ago

“Excellent installation professional engineer all first class”

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Posted 2 years ago

We are so pleased you are happy with your new boiler and the service provided. Thank you for choosing Gas Call Services :)

Posted 2 years ago

“There was no mess left and the boiler was fitted with no problem”

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Posted 2 years ago

Thank you from all at gas call, we are pleased to hear you are happy with your new boiler :)

Posted 2 years ago

“I originally had a boiler with boiler plan, worked for 1year and then several repairs until they decided that it was too faulty to fix and that I was unlucky to have such a boiler. It was replaced with another boiler after several complaints..... Now the new boiler has worked for one year and broken down exactly like the first one. A do not use sign was placed on it, was promised a new part and I have not heard from service for over a month. Their usual numbers are nolonger in service and no response to emails. I feel that this company have sold me two faulty boilers and the stress they have put me through over the years.... I am getting paperwork together to sue them this time around. Someone needs to close them down as the boilers they are selling to some of us are possibly unsafe. The first one used to shake violently that the fire service had to disconnect it in the middle of the night. Please stay away from this company if you can.”

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Posted 2 years ago

“Boiler Service booked (via Domestic and General) yet engineer failed to turn up on both occasions. On the second occasion, I wasn't even informed! Policy now cancelled. What a waste of money. Avoid.”

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Posted 2 years ago

“Boiler installed 6th June Excellent firmest by engineers, very courteous and extremely tidy operatives. Firmest of programmer followed four days later, not to previous specification , only three daily positions. Discussed with Boiler Plan UK reason requiring four. Identified Drayton Controls alternative control giving four daily positions. All technical information sent to Boiler Plan UK awaiting response.”

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