Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,299 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, just what I wanted. Easy to assemble by 76 yr old woman on own! Excellent speedy delivery. Thanks.”

Garden Street 5 star review on 21st October 2020

Helpful Report

Posted 4 years ago

“Easy, professional, friendly and efficient. Hands down best service I've had in a long time. Will be the 1st place I go to in the future if this is how they do things. Thank you”

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Posted 4 years ago

“Pleasant shopping experience and good quality items”

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Posted 4 years ago

“Our shed has met all our expectations and we are very pleased with all aspects of the service we received - the delivery man in particular was extremely helpful. Definitely recommend Garden Street and hope to use again in the future.”

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Posted 4 years ago

“Excellent service, the best price I found & their live chat is extremely helpful on queries in relation to delivery”

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Posted 4 years ago

“Paid for an item on pre order. Contacted them to see where it was when due a month later - they hadn’t been in touch with their supplier but then did so and I was told it would be delayed a further two months. Asked for a refund which I received but they short changed my refund as well. Would not use or recommend.”

Helpful Report

Posted 4 years ago

“Overall the service I received was very good. When I rang to change the delivery date the person on the phone was efficient and helpful in a cheery way. The delivery man was also very helpful as he arranged the panels and fixings in a neat pile for me.”

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Posted 4 years ago

“An absolute pleasure to deal with. Quality item with quality service. Would highly recommend and will certainly use again 5*”

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Posted 4 years ago

“Unfortunately, we weren't informed of a delivery date and when we returned home the arbour had been left at the front of our house, where it could have been picked up by anyone. Also, the packaging was split and nail/screws were all over the gravelled drive. We couldn't find a lot of them in the gravel and had to purchase more from our local hardware store. Very disappointed in the service :(”

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Posted 4 years ago

“Easy to use website , speedy delivery Product as described. Need to devise some way of stopping rain from pooling in the chair seats”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Totally great service and a fantastic product.”

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Posted 4 years ago

“This is a great company. I have ordered from them twice and both times the items were delivered really quickly and are of good quality. Would definitely recommend.”

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Posted 4 years ago

“65 days from the order and still haven’t got my shed”

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Posted 4 years ago

“Efficient service shed went together really well, would buy again.”

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Posted 4 years ago

“Still waiting on garage to come back into stock and confirmation of when it will be delivered”

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Posted 4 years ago

“Excellent customer service - could not fault”

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Posted 4 years ago

“did not receive order ,got email 2 days later item ordered not in stock”

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Posted 4 years ago

“Excellent service. Very quick delivery. Would recommend”

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Posted 4 years ago

“Having components of my order out of stock for some time was disappointing and delayed my project (raised flower bed using Rowlinson timber blocks) but with Covid19, possibly not entirely Garden Street’s fault. However, the 3 Stars are really about having half the order delivered on Thursday and the delivery company/Garden Street appearing to lose track of the remains components! They did turn up on the Monday but no one seemed to be aware that that was going to happen! Other than that the product delivered was completely as described and I have no complaints with that or the ordering process, once in stock, which could have been 5 Star. Thank you.”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,299 reviews