Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,298 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with product - they resolved an issue I had with the product swiftly.”

Helpful Report

Posted 3 years ago

“Great company to purchase from, will use again”

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Posted 3 years ago

“Very easy to deal with and the goods were as advertised. No complaints and would use again.”

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Posted 3 years ago

“If you are thinking of purchasing this product be warned. The quality is a disgrace. The design is ok, but the manufacture of the components is laughable. Lots of split wood, screws poking through so sharp edges, lots of mis matched panels. I wasted about 2 to 3 hours rectifying these errors only to find the roof section was made incorrectly and I cannot modify. Perhaps Stevie Wonder should be sacked from head of inspection.”

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Posted 3 years ago

“I am happy with the product I purchased - a garden awning. The website was easy to use. The awning was delivered on the expected day. I only wish that the old one - 3 metres long! - could have been taken away. I would have been quite happy to pay for this service.”

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Posted 3 years ago

“Ordered bin store Very disappointed with quality of the product. There were very few drill holes meaning you needed to drill and line up the parts yourself. As the wood is hard this was really hard indeed! It has resulted in ours being slightly out of line so had to chisel part of the door. Such a shame as the wood is solid and overall product looks good. For the money I expected better!”

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Posted 3 years ago

“Our summerhouse is ideal. Easy to assemble and fits perfectly into our garden.”

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Posted 3 years ago

“We haven’t received our furniture yet”

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Posted 3 years ago

“Item has still not arrived so cannot comment; have not yet been informed when to expect it, now weeks after purchase.”

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Posted 3 years ago

“Very good service, good delivery - would recommend and use again”

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Posted 3 years ago

“Unfortunately the item I ordered turned out to be unavailable due to an error. However, once I contacted Garden Street about the item’s whereabouts, they were very helpful and efficient and issued a full refund.”

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Posted 3 years ago

“Though very poorly made some wood split where nails was put in”

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Posted 3 years ago

“Product good, as I have purchased before, but delivery very slow due to not being picked up.”

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Posted 3 years ago

“Quick delivery, great product. No problems.”

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Posted 3 years ago

“Great service and prompt delivery, would definitely buy from this company again and also would recommend to friends and family.”

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Posted 3 years ago

“Very good service in every way, but, I bought a tree of life ,metal bench seat. Only when I read the instructions did it say it must not be left in rain as it will rust!, the purpose of buying a non wooden seat was to allow it to stay outside, uncovered. I believe this information should be quoted on the website as it seems an important fact about this article”

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Posted 3 years ago

“A nightmare to build due to the main wooden supports being warped and the stock I received looked old Lucky I am quite practical and was able to purchase additional wood to build Reported my problems but I didn’t get a reply - very poor”

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Posted 3 years ago

“I have been asked to review a purchase of a parasol base which never even arrived!! I ordered it on 4th March 2021 and by the 28th March I had rung twice being told sorry but the person forgot to order it and another one was on its way. Oh but then they had to advise me that the second one a few days later couldn't be tracked because again, it was not even ordered. They were happy to take my money straight away. By the time they realised they needed to actually get one sent out to me, they had run out. Totally awful experience and would not want to shop here again through their incompetence.”

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Posted 3 years ago

“This is thse second time I have ordered from Garden Street . They seem efficient to me, I ordered and it arrived within the time limit they said. I would deffinately order again.”

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Posted 3 years ago

“quick delivery,easy to assemble and appears to be good quality”

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Posted 3 years ago

Garden Street is rated 4.2 based on 7,298 reviews