Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,299 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been looking for the table and chairs in question for a while (Garden) and everywhere was sold out. I left a message with Garden Street to let me know if they get more in. I have done this with other companies for other items and heard nothing so it was a pleasant surprise to get an email saying they had them in stock. They had a choice of colours and we changed our mind to a grey/black version and we are delighted. It came very quickly and we assembled it quite easily with just a couple of niggles but we a thrilled so far.”

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Posted 4 years ago

“Excellent - really good customer service, quickly recommending an alternative product when my original choice couldn't be delivered. Good range of products and great quaiity.”

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Posted 4 years ago

“Ordered a product which was in stock online, when it didn’t turn up after 14 working days (email said 10-14) I spoke to someone and was told it was out of stock and wouldn’t be in again until February!”

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Posted 4 years ago

“Absolutely love the Christmas tree we ordered - quick delivery and what it said on the tin.”

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Posted 4 years ago

“Very happy with the customer service”

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Posted 4 years ago

“Just put up my 10x8 plastic shed instructions a little difficult to understand but excellent help just a phone call away! And Quality of shed excellent!! Doug Runswick Bay.”

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Posted 4 years ago

“Looks great! Very straight forward to put together.”

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Posted 4 years ago

“Good customer service, had to ring as only one package of the wardrobe arrived but they contacted the company and it arrived next day.”

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Posted 4 years ago

“20 Sorrell Avenue Upper Tean”

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Posted 4 years ago

“Excellent. Would definitely have no hesitation in buying from them again .”

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Posted 4 years ago

“Great and helpful service with fantastic quality products”

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Posted 4 years ago

“Am still to receive the goods I ordered and paid for on November 7th have emailed several times and am getting nowhere. Would never buy again from and beginning to think I’ve been scammed out of £210. Terrible.”

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Posted 4 years ago

“Very helpful on the telephone when I rang to find out about delivery. The shed was taken through to our back garden which was very helpful. Shed is of good quality.”

Garden Street 5 star review on 12th December 2020

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Posted 4 years ago

“I purchased x2 furniture covers from garden street excellent quality and and the right size would buy from garden street again.”

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Posted 4 years ago

“Excellent service, let us know exactly when they would be delivering and gave explicit instructions about what to expect. Excellent instructions for assembly and finished product looks very good.”

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Posted 4 years ago

“Excellent service and product was delivered in good condition and when expected. Perfect for screening water butts and garden bins.”

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Posted 4 years ago

“Very quick delivery. Happy with both product and customer service.”

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Posted 4 years ago

“I still have not received my order!”

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Posted 4 years ago

“I am really pleased with my Palram Martinique Gazebo , it’s exactly what I was looking for”

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Posted 4 years ago

“Very disappointed with the result of my complaint. You offered to replace the shed, which was good, but, as I explained, there was no way I could dismantle the shed and send it back to you as requested. Since then, I have received no communication from you which I find quite unacceptable. In the meantime I have been in touch with Rowlinson. They did offer to send replacement parts, but, again I would have had to employ someone to do this work for me - costing me money which I don't think I should have to pay out on a brand new shed. I hope I get a reply to this message.”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,299 reviews