Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,325 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 9th February 2025

401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely garden bench featuring humming birds on the back rest. Was delivered soon after ordering. Not difficult to assemble, but 2 people make it easier. Has been out under the rose arch for about a month now, no signs of rusting. Comfortable to sit on without cushions, though it could get hot on sunny days. Bought to replace an old wooden bench that had rotted away.”

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Posted 3 years ago

“Communication unorganised. Delivery majorly delayed. Item arrived damaged. Compensation offer poor and incomplete.”

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Posted 3 years ago

“The item arrived without batteries as advertised. It was a week before I heard a response and needed to use item in coming days, so had to go ahead and buy batteries, only to be then told I was then being sent new ones. Not a major issue but seemed clunky and slow resolution that cost me a small bit of extra money and hassle.”

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Posted 3 years ago

“My good GOD!!! We ordered in MAY 2021… It’s now the end of September 2021. We hear absolutely nothing of our £1,300 order!!! We have chased and requested updates to be told they will check and get back to us… we then hear nothing Really starting to think this company is a con?? Has anyone actually received anything purchased within year??! Shocking customer service- we obviously can’t comment on the product as it has been non- existent…..”

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Posted 3 years ago

“We so happy with our new shed, Phillips and another bloke with him were lovely and helpful, well manner, I have no complain, perfect size no miss bit,”

Garden Street 5 star review on 26th September 2021

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Posted 3 years ago

“arrived on time on a solid palet base”

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Posted 3 years ago

“Had to make a change to the item, but service was excellent .”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Love it looks great 👍”

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Posted 3 years ago

“Great customer service, prompt delivery”

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Posted 3 years ago

“I ordered 2 grey planters with trellis - and loved them so much I ordered 2 more. They look fantastic and give privacy without looking harsh like a fence. Easy to order, delivered promptly - will certainly use this company again.”

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Posted 3 years ago

“Easy transaction using a good website. So good I've just placed another order.”

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Posted 3 years ago

“Item not delivered, no communication, extremely poor service, had to cancel in the end”

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Posted 3 years ago

“really good furniture and excellent delivery”

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Posted 3 years ago

“I am so happy with my garden furniture set. The company obviously had supply chain problems but kept in touch regularly with updates. We'll worth waiting for!”

Garden Street 5 star review on 19th September 2021

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Posted 3 years ago

“Very good delivery driver excellent put where I wanted it whent to gather very well”

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Posted 3 years ago

“Very Good - Would happily use this company again, or recommend to a friend.”

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Posted 3 years ago

“Delivered on time. Date to suit. Good quality and easy to put together. Was in place in a couple of hours.”

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Posted 3 years ago

“This is the second time I have bought a product from Garden Street. Excellent communication and service, delivery service also excellent, would recommend”

Garden Street 5 star review on 15th September 2021

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Posted 3 years ago

“Great product and excellent service.”

Garden Street 5 star review on 13th September 2021

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Posted 3 years ago

Garden Street is rated 4.2 based on 7,325 reviews