Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,299 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't find the product I was looking for, a 3.5m awning, anywhere near me, or if I did the postage was a fortune. Delivered to us in north perthshire very quickly, even during covid, in perfect condition. Would highly recommend garden street to anyone.”

Helpful Report

Posted 3 years ago

“The sides were warped, 1 door is a shade lighter. Looks like left out in light at warehouse. Plus 1 side front left the fitting clamp not moulded fully and so does not fit the locking hole at base. All this was put down to my fitting poorly including the door colour. Its laughable. Very expensive plastic rubbish”

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Posted 3 years ago

“Extremely efficient company ordered on sat delivered by Wednesday. As for the furniture really comfortable and the seat height is important as I have arthritis and it’s great. Good job garden street.👍”

Garden Street 5 star review on 8th September 2021

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Posted 3 years ago

“Very happy with the product and delivered quicker than advertised.”

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Posted 3 years ago

“This carport is excellent. It arrived on time. The construction is accurate and the carport is strong. The instructions were clear and easy to follow.”

Garden Street 5 star review on 7th September 2021

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Posted 3 years ago

“Happy with my purchase of dog kennel, communication and delivery. Thank you.”

Garden Street 5 star review on 6th September 2021

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Posted 3 years ago

“Very happy with the furniture especially the pompt delivery.. Easy to assemble and customer services were brilliant in sending a bolt I thought was missing! Would be a repeat customer! ✔️”

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Posted 3 years ago

“The sales team were polite and helpful but items needed replacing and there were difficulties within the supply chain; but the situation was resolved eventually. Michael Brown.”

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Posted 3 years ago

“Product was delivered late. It was dropped off delivery truck so that one corner was damaged.”

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Posted 3 years ago

“Spoke to an extremely helpful gentleman on the phone when asking for advice about greenhouses. For my requirements he suggested a polycarbonate 6x4 greenhouse. I ordered on line and it arrived within the time stated for delivery. Very pleased with it and would order from them again.”

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Posted 3 years ago

“Ordered a metal shed - it arrived in a million pieces and was almost impossible to assemble. As soon as one piece was attached to the next, the previous piece detached itself. Appalling quality.”

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Posted 3 years ago

“Excellent service , delivery driver extremely helpful, good quality timber , overall very pleased with the arbour”

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Posted 3 years ago

“Poor help and service after receiving faulty product I won’t be buying from them again Unable to contact by phone and stick with product”

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Posted 3 years ago

“Excellent service, good price and great communication. Would deffo use them again 👍🏿”

Garden Street 5 star review on 27th August 2021

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Posted 3 years ago

“Ordered paint from garden street arrived on time we’ll done.”

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Posted 3 years ago

“Easy to use website, prompt delivery, great customer service”

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Posted 3 years ago

“Brought a bench for my husbands 90th birthday. It is both sturdy and comfortable. Easy to put together, he did it himself.”

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Posted 3 years ago

“Very quick service , on the odd time I have spoken to any members of staff they have always been very polite and helpful and they appear to know what they are talking about and that gives you great confidence in the company”

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Posted 3 years ago

“Fabulous service from start to finish highly recommended”

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Posted 3 years ago

“Our hardwood garden bench looks great and is very solid. Delivery was excellent as well, would definitely use again.”

Helpful Report

Posted 3 years ago

Garden Street is rated 4.2 based on 7,299 reviews