Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,299 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Poor- Did not receive item and were left to chase for a refund.”

Helpful Report

Posted 4 years ago

“Arrived earlier than anticipated, packaged extremely well and quality is superb. Very easy to assemble. We gave it to a couple as a wedding present, they are over the moon with it. Need to add a cushion for extra comfort.”

Garden Street 5 star review on 8th December 2020

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Posted 4 years ago

“Would recommend and use again”

Helpful Report

Posted 4 years ago

“Very pleased with the foot stool which arrived very quickly - would hesitate buying from them again.”

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Posted 4 years ago

“Good quality and excellent price for bird house arrived within 3 weeks of ordering. Would recommend”

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Posted 4 years ago

“Great product and great service”

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Posted 4 years ago

“Did not recieve my items”

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Posted 4 years ago

“First time I have used this company. Table has been bought as a Christmas present. Delivery has been very good so I have every confidence that the table will be too. Thank you. Moyra Duff.”

Helpful Report

Posted 4 years ago

“Re-order of rectangular box planter. Slick order entry through to delivery. When unpacked, one side panel (long side) showed the wooden laths to be insecurely held onto the steel pins that hold the side together. Gaps of up to 8 mm between laths observed on one pin. This meant the panel was distorted (top and bottom now not parallel) and the holes for the steel pins though the laths ovalled. It was a small matter to re-arrange the laths back into position with a mallet, but the oval holes meant the fit was now loose. Fortunately the end panels were firm and when all four sides were assembled the sub-standard panel was held securely. Not a big deal, but disappointing QA (yet again - see my reviews on earlier orders) given the price.”

Helpful Report

Posted 4 years ago

“Fantastic customer service and support. It was easy to assemble, very good quality of product. Well happy, just what I needed. Thank you!”

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Posted 4 years ago

“Good product prompt delivery very pleased”

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Posted 4 years ago

“I have only given 4 stars as the instructions were rather vague, although all the parts were numbered to make identification simple we managed to fit the front on upside down, easily rectified but annoying. The bookcase is made of good quality real wood and has a nice solid feel to it when assembled. Excellent value for money shame about the instructions.”

Helpful Report

Posted 4 years ago

“Found it a little bit difficult at first, but after reading instructions and working one step a time the job became easier. All items numbered to assist the right piece fits in the right place. Will need two person work for a day and half. Need to have knowledge of DIY. Good product and looks good.”

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Posted 4 years ago

“Excellent mirror. Actually used it indoors to brighten up a North facing room. Looks brilliant and arrived promptly and well packed.”

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Posted 4 years ago

“I telephoned before I bought an spoke to a lovely lady to ask details an advice on what I was buying, she was very helpful, the said purchase was supposed to come within 14 working days it arrived within 2. Very pleased with purchase I would shop at garden street again. Mr. Logan”

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Posted 4 years ago

“Very satisfied with product and delivery. Excellent service. Would definitely recommend and use again.”

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Posted 4 years ago

“Excellent efficient and professional, service received from Garden Street with regards to my order for two garden bench covers. Thank you!”

Helpful Report

Posted 4 years ago

“Excellent customer service. Communication great. Missing part ordered from stockist and supplied within a couple of days. Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Product was just what we wanted and price was very good. Unfortunately it took nearly a month for the product to be shipped from the warehouse, rather than the 14 days initially indicated.”

Helpful Report

Posted 4 years ago

“Good service”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,299 reviews