Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,283 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Late delivery and very poor communication over this even when requested updates. No tracking received when it did turn up, just fortunate that we were in to take delivery of two very large items.”

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Posted 3 years ago

“Very good service and cheaper than other company’s saved more than £50 pounds on order regards mr D Shepherd”

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Posted 3 years ago

“highly recomend”

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Posted 3 years ago

“Lovely garden seat that arrived 5 days early. Easy to assemble and looks great in the garden.”

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Posted 3 years ago

“It’s been over a month since my order with a 5 working day delivery was made and the money was taken. I have still not yet received my order and every time I enquire about delivery I am told that the delivery has been delayed from their supplier.”

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Posted 3 years ago

“Excellent shed worth the money,but it’s more than a one man job to erect”

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Posted 3 years ago

“Great value little shed”

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Posted 3 years ago

“The absolute worst customer service I’ve ever received. Still waiting for my order. Still waiting any communication about an order that was due to delivered a week ago - ordered over 10 days ago. Really poor customer service. The worst. In 2021 they close on a Friday and ignore you until Monday. Shocking. Please avoid ordering from this company.”

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Posted 3 years ago

“love it very well made and price very good”

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Posted 3 years ago

“Great communication with the staff very pleasant”

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Posted 3 years ago

“Overall good, but unforeseen delays in the delivery date. I do appreciate that it was due to the shipping container being delayed in transit.”

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Posted 3 years ago

“I was wanting to buy a particular garden set and I saved over £100 off this site , they delivered when they said they would , very happy”

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Posted 3 years ago

“Service fantastic so much choice delivery was quick”

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Posted 3 years ago

“Very pleased with the seats, service and delivery was very good, I was kept informed of progress by email”

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Posted 3 years ago

“Ordered Hall's Rainsaver Gutter Kit on Thursday and it was delivered on Monday - brilliant! A really good price too - many thanks! Thoroughly recommended.”

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Posted 3 years ago

“Good service, quality products at the best prices, can't fault and would happily use them again.”

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Posted 3 years ago

“Not this specific brand, but almost identical and actually more expensive three years ago. We’ve just had two fail completely. And they’d been cared for. Fortunately, no one was injured. Be very careful!”

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Posted 3 years ago

“The item I received was of very good quality and looks lovely in our back garden . Easy to assemble , only criticism I have is that it sits directly in contact with the ground so we will elevate it on a base to minimise damage to the frame due to rain etc . We are waiting to fill it with seedlings .”

Garden Street 5 star review on 24th July 2021

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Posted 3 years ago

“wonderful service and quality thankyou”

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Posted 3 years ago

“Good communications ,unfortunately a slight delay due to stock arriving from abroad, but ain't this the case everywhere. My awning arrived in perfect condition , was a doddle to put up and works perfectly. the build quality is great I can see many years service from this product. cannot comment on reliability as yet as only had it for 2 days now but with the build quality I don't envisage any down falls. Garden Street were great kept me informed what was happening and the service provided was second to none and the prices were brilliant . Highly recommended 5 stars for products and pricing.”

Helpful Report

Posted 3 years ago

Garden Street is rated 4.2 based on 7,283 reviews