Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,313 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 26th January 2025

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Backing on centre bin holder holes for bolts were not drilled sufficiently and wood was splintered, bolts not established. Needs drilling right through section to secure bolts. Disappointing.”

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Posted 5 years ago

“Excellent service from this company when supplying my Palram shed”

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Posted 5 years ago

“An excellent outdoor cupboard. Would add that it is best to assemble with two people.”

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Posted 5 years ago

“Excellent service. Many thanks.”

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Posted 5 years ago

“Ordered a garden drinks trolley, order acknowledged very promptly with a note to say it would be delivered 'within 5-7 working days'. On the 7th day I had still heard nothing so phoned for a delivery update. Within a couple of hours I received confirmation that my delivery was with the carrier and delivery due shortly. Trolley received the following day. Pleased with the product, customer service staff helpful but I was very miffed I had to chase to find out about delivery.”

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Posted 5 years ago

“Excellent service and excellent products 5*****”

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Posted 5 years ago

“Prompt delivery and a good product. The original roof panel was damaged but a replacement was organised with no quibbles. Would have awarded 5 stars if the assembly instructions had been simpler & clearer.”

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Posted 5 years ago

“Still haven’t received my shed due to TNT ... but Garden Street have not followed up to ensure I’ve had the delivery... unable to comment on the product”

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Posted 5 years ago

“I purchased a large awning and awning cover for my patio from garden street and was very impressed. My delivery arrived within a few days and garden street left me a message a couple of days prior to let me when delivery would be. The price was the best on the internet and I have told others about garden street who have now placed orders with them.”

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Posted 5 years ago

Dear Simon, Thank you for your valued feedback. We are glad to hear you are happy with your awning and would happily recommend GardenStreet to your friends. Kind Regards GardenStreet

Posted 5 years ago

“My goods arrived within 4 days.I was very pleased with the service l received.”

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Posted 5 years ago

“Very happy with our purchase from start to finish. Best price and great Saturday delivery. Gazebo is now up in our garden, looking great!”

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Posted 5 years ago

“Ordered a substantial bench with planters, not only are the prices competitive but everything arrived as expected, will definitely use again”

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Posted 5 years ago

“Thankyou for the storage unit, I'm very happy with it and I put it together on my own.”

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Posted 5 years ago

“very pleased with goods & service. Goods arrived when stated & driver very polite & helpful. Over all very please”

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Posted 5 years ago

“Delivery takes forever”

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Posted 5 years ago

“I still rate the company highly despite the lack of contact advising date of delivery by the courier.”

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Posted 5 years ago

“Experience dealing with Garden Street was excellent all the way through the process. Item ordered arrived earlier than expected and in perfect condition.”

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Posted 5 years ago

“Fast Delivered, and cheapest price by far.”

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Posted 5 years ago

“Good service and helpful in arranging delivery slots”

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Posted 5 years ago

“first class buy recommended quick delivery and on time product very good”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,313 reviews