Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,313 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 26th January 2025

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, easy assy, thought the brackets may have had some way of adjustment for providing drainage slope but found household erasers under brackets worked well, 0,1,2,3.”

Helpful Report

Posted 5 years ago

“The product was good, as was the very competitive price. When arranging delivery I asked for the item to be delivered to a different address as i work nights. The delivery arrived at my address lunchtime, waking me up half way through my sleep. I then had choice but to transport it myself 8 miles.”

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Posted 5 years ago

“Shed is perfect for the little spot where I want it. Delivery was efficient and I was kept informed at every stage and had a choice of delivery dates. The delivery driver was great, really happy and helpful.”

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Posted 5 years ago

“Very happy with purchase. Only the delivery was not as expected.”

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Posted 5 years ago

“Very efficient.”

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Posted 5 years ago

“Quick easy service at at reasonable price”

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Posted 5 years ago

“Ordered a dining table, which arrived within the timetable as provided by garden street. The table was as described and for a better price than elsewhere. I was very pleased with the service received and would happily use them again.”

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Posted 5 years ago

“Fast efficient service , had a problem with some parts of gazebo damaged , Spoke to a lovely lady called Donna and she got it sorted out with replacement parts within a few days !! Gazebo looks lovely and really sturdy.”

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Posted 5 years ago

“Excellent service - would use again. I”

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Posted 5 years ago

“Very good product thanks”

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Posted 5 years ago

“From placing the order to delivery and customer care has been Overwhelming and excellent. Very helpful on the phone as well as emails. Very impressed.”

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Posted 5 years ago

“Excellent service and great quality as always. Will use again.”

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Posted 5 years ago

“No instructions & no predrilled holes in posts. Very difficult to install but got there in the end after many hours!!”

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Posted 5 years ago

“We ordered a sideboard, which we are very happy with. However several parts were broken which was not apparent until the product was nearly fully assembled. Fortunately this did not prevent it from being functional, despite the side panels for each drawer being snapped.”

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Posted 5 years ago

“Had to contact them about delayed delivery (but they then investigated). Gates were ok, but latch was badly designed and unnecessarily ugly. Post brackets weren't welded at right angles, and bolts were feeble. Gates bounce, and look like the bolts will bend if someone leans on the gate. Disappointing.”

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Posted 5 years ago

“Overall great customer service, had an isue with apoorly built unti btu that got resolved. Great prices, highly recommended”

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Posted 5 years ago

“I placed the order within days our new Palram Hybrid 6x6 Greenhouse arrived was put up without too much difficulty it looks fantastic very pleased with it great price too better than a lot of other companies would highly reccommend this greenhouse.”

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Posted 5 years ago

“We love our new Palram Sierra Cover. Great quality, easy to fit and looks fantastic! First time ordering from Garden Street but would definately use again!”

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Posted 5 years ago

“Need to arrange a return and alternative supply due to measurement error on my part. Garden street were very supportive and made the necessary arrangements with the manufacture.”

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Posted 5 years ago

“Just received my damaged gazebo leg replacement Thankyou very much for sorting out so quickly, would definitely use your company again”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,313 reviews