Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,299 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good efficient service. The Rawlinson bin store arrived as described and the delivery time was very reasonable”

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Posted 4 years ago

“Good product. Arrived when they said it would. Whilst there was a minor problem with something missing from the order, they were able to resolve the issue in a helpful and timely manner. I'd be happy to buy from them again.”

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Posted 4 years ago

“Excellent service and delivery.”

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Posted 4 years ago

“Simple 10/10”

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Posted 4 years ago

“my Order went awol but customer service is now back answering calls as sorted my refund promptly 👍”

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Posted 4 years ago

“After some initial issues with delivery delays and damaged product, this was then put right with no fuss by Customer Service. A new part was dispatched immediately and we are very happy with the final assembled product (garden bench). We would shop at Garden Street again.”

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Posted 4 years ago

“Terrible service no one gets back to me when I email and its taken over a month for it to come and still hasn't come, I have never had such a bad and slow service. I under up loosing out on the job costing me alot of money as customer didn't want to wait over a month ! Terrible!!”

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Posted 4 years ago

“Excellent service Excellent product Extremely good value - it was in the sale”

Garden Street 5 star review on 8th September 2020

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Posted 4 years ago

“Still missing parts from the Shed I purchased and not sure if they will be arriving or not. Really frustrating as spent almost £500 to get a good quality product.”

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Posted 4 years ago

“Excellent service. Excellent shed. Easy to erect. Great customer service. Nothing more needs saying.”

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Posted 4 years ago

“Very pleased with our gazebo, arrived quicker than expected, so excellent. A couple of items were damaged and were replaced quickly and without fuss. Would recommend the product which was easily assembled.”

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Posted 4 years ago

“Great service and product”

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Posted 4 years ago

“Service was average - had to chase garden street after waiting two weeks for delivery only to be told that they had problems with their supplier. The article when it came was of OK quality apart from the fixing bolts which were insufficient to hold the canopy on the wall and had to be substituted for a more robust alternative from Screwfix”

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Posted 4 years ago

“Ordered a bench from Garden Street, order dispatched and reached us very promptly, bench is of good quality, good value for money, easy to put together but as instructed, you do need two people and to follow the instructions, very happy with the service and product”

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Posted 4 years ago

“Cannot really write a review yet, as have not installed the product, but have given it a four star rating for the service I received. Should you require an accurate rating I would be happy to oblige in the future. Regards”

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Posted 4 years ago

“Cant get hold of them for love nor money by phone or email, still havent had my item and still no idea when its arriving! Would love to know though!”

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Posted 4 years ago

“Item arrived 2 days after order which was great. Item as described and at a good price. Would definitely use Garden Street again.”

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Posted 4 years ago

“Very quick delivery”

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Posted 4 years ago

“Took over a month from ordering. 93 screws, bolts did not fit. Would spend more next time and buy one alreadg assembled. Took 6 hours, not good. Looks nice now assembled. Husband suffers with back and legs pain so verg stressful”

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Posted 4 years ago

“My shed Is not due for delivery until October/November hence the four star review. The order process and email service will get five stars.”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,299 reviews