Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,313 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 26th January 2025

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the voyager shed. Even put it together on my own”

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Posted 5 years ago

“I have use Garden Street a couple of times, each time the service and supply of goods have been excellent. The Protec Fence Paint I have used from them has been perfect.”

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Posted 5 years ago

Dear John, Thank you for your valued feedback. We are glad to hear you are happy with the service you have received from ourselves and the quality of the Protek Shed and Fence Stain. Kind Regards GardenStreet

Posted 5 years ago

“Great communication and to point with delivery.”

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Posted 5 years ago

“Had to update an earlier review. This company should be regarded as very poor. A month later, no sign of package. Was told it was now going to be here no later than today. Still no sign it is even with a courier. No email, nothing. Yet supposedly it was dispatched on the 3rd of September. Never encountered anything quite like it. if it were out of stock, just say, if it has not been dispatched, just say, but do not give some fake dispatch date etc.”

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Posted 5 years ago

“Excellent customer service, super quick delivery. The shed is good quality.”

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Posted 5 years ago

“Initially delivered to the wrong address. Then delivered to a SECOND wrong address, where I had to collect the goods myself, as the home owner wanted the items off their property ASAP. When I complained they offered their 'apologies'. But not that sorry to compensation for the total lack of service.”

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Posted 5 years ago

“Very pleased with my potting bench and the very prompt despatch and delivery”

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Posted 5 years ago

“It has been a first time I’ve bought at Garden Street, but it will not be the last one! Website is simple to use, products are well described and well-priced too! I’ve been also kept informed about my order, which has been processed within provided at the purchase time frame. Good responses to any question, either by e-mail or by phone!”

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Posted 5 years ago

Good Morning Thank you for your positive feedback. We are happy to hear you had a great experience with us and will be looking to purchase from us again in the future. If you do require any assistance then we of course are more than happy to help. Kind Regards GardenStreet

Posted 5 years ago

“The delivery service is very poor We asked the driver if he could help get the delivery to the back of the house He smirked and said "no but you can" Then cleared off!”

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Posted 5 years ago

Dear Tim, Thank you for your review. We do advise all of our deliveries are considered kerbside, and cannot guarantee the driver will deliver to the rear of the property as this is at their discretion. However, we do appreciate all feedback and this is something we will relay to the carriers. Kind Regards GardenStreet

Posted 5 years ago

“It’s absolutely beautiful up a lot better than the picture”

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Posted 5 years ago

“Delivery is dire. I would suggest a change of courier. Dispatched on 3rd of September, meaning it was with courier. Still waiting as of 17th September and told 19th latest. Way more than the 5-7 days stated it would take for delivery. Ordered this item on the 28th of August. Looking at a month later in total. UPDATE. Changed review to very poor as clearly they lie about delivery. Item still never came and no sign of anything from a courier.”

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Posted 5 years ago

“Great price and a quick delivery.”

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Posted 5 years ago

“Very good delivery service. Pleased with item thanks.”

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Posted 5 years ago

“Fast service, quick delivery. Arch well packaged and excellent quality. Easy to put together and is very sturdy and well made item. Price was a bargain in the sale. Would definately shop here again thank you!”

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Posted 5 years ago

“Great service and smooth transaction everything was delivered as agreed. Thanks”

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Posted 5 years ago

“Very happy with our bbq double prep table. It was delivered quicker than expected. Easy assembly. Good quality.”

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Posted 5 years ago

“Great item great price”

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Posted 5 years ago

“Lovely egg chair just a but expensive”

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Posted 5 years ago

“Faultless service”

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Posted 5 years ago

“Would have got 5 stars if the delivery team had been able to take away the packaging as I asked - the box the item came in is bigger than my car which is a problem to dispose of.”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,313 reviews