Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,327 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 9th February 2025

401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service delivering item in good time. Quality of seat swing good and strategy relatively straight forward to put together. Very good I impressed!!”

Helpful Report

Posted 3 years ago

“Ordered a shed which was in stock and then when notified it actually wasn’t in stock I ordered another and surprise the same happened again and now I am fighting to get my money back”

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Posted 3 years ago

“Having ordered and paid for a gate which was described as “available in stock” we waited three weeks before being told the day before delivery that it would not in fact be available for another 4-6 weeks. Dreadful service. Would not use again.”

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Posted 3 years ago

“Delighted with the quick delivery and companion seat, however, after leaving it indoors for the recommended 3 weeks the colour of the seats and other parts of the set have faded considerably and looks as if it needs another coat of stain.”

Garden Street 5 star review on 30th March 2021

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Posted 3 years ago

“The table that I ordered for my conservatory is well made and attractive....very good value for money.”

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Posted 3 years ago

“You rejected my order so why ask how I found your service?”

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Posted 3 years ago

“I will give you a relevant review when I actually receive my purchase!”

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Posted 3 years ago

“Everything arrived very quickly. All in perfect condition. One minor problem couldn’t find cushions for chair seats. Would be helpful to have a note saying they were tucked up under the seats.we are now totally ready for our staycation.”

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Posted 3 years ago

“Well made , easy to erect & good value for money, one small part missing but it was replaced with in 5 days all finished now & looks fabulous”

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Posted 3 years ago

“Excellent well packaged and shipped quickly”

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Posted 3 years ago

“Very pleased with our garden chair. It was good quality and well worth the price. Delivery was on time and we would recommend. Thankyou.”

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Posted 3 years ago

“Excellent service, excellent product and good value for money - what else could you ask for?”

Garden Street 5 star review on 27th March 2021

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Posted 3 years ago

“Waited 4 weeks with no contact, chased by email to request update on order. They took 48 hours to reply only to tell me that I have to wait a further 3 weeks - even though the product I ordered has come into stock and you can buy on the website with 10 DAYS shipping!! Why do I have to wait 7 weeks then??”

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Posted 3 years ago

“Good value products.Delivery very promt”

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Posted 3 years ago

“Excellent product, fast dispatched. Will definitely use the site again.”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Bought a hacienda fir pit last year its barely reconisable due to the rust avoid the cheap rubbish this company sell there after sales team are pitifull and have the book of excuses at the ready .”

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Posted 3 years ago

“Some the drilled holes were too short to receive the screws. Having a drill and the correct size bit I was able to rectify the problem. This let down an otherwise very good product.”

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Posted 3 years ago

“We were very pleased with the quick delivery of our garden sun loungers and the excellent quality. We would certainly recommend.”

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Posted 3 years ago

“Really good customer service - am less please with the products I ordered, but that's not a reflection of the lovely folk who responded to my (many!) queries, quickly and fully.”

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Posted 3 years ago

Garden Street is rated 4.2 based on 7,327 reviews