Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,283 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the moon with this awning. Fantastic service too. I lost one of the fixing bolts down the cavity of my wall, after getting in touch with them they kindly sent me a new one free of charge. Can't thank you enough.”

Garden Street 5 star review on 25th August 2022

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Posted 2 years ago

“Ordered 6x6 garden bar but got sent a 6x4 garden bar”

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Posted 2 years ago

“Any supplier who processes my orders efficiently, achieve there promises on delivery, sell quality products at competitive prices, makes me happy! Garden Street make me very happy!! From my experiences dealing with Garden Street, I would certainly recommend this supplier. Top Draw!!”

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Posted 2 years ago

“Excellent goods fast and prompt service backed up by a phone call to arrange delivery would definitely recommend”

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Posted 2 years ago

“Good product, very well delivered.”

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Posted 2 years ago

“Excellent product and quick delivery. Thanks”

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Posted 2 years ago

“came upon this company quite by chance, but after receiving my Arbour I was quick to order an Arch from them, they delivered on time the goods were first class and the drivers so pleasant I could have happily have adopted them, yes I would recommend this company”

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Posted 2 years ago

“Thank you. Excellent as always! Great service and quality products.”

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Posted 2 years ago

“The furniture was promised within 10 working days. After the 10 days and no sign of the furniture, I emailed asking for a delivery update. It turns out the furniture had been ‘lost in transit’ (yeah right) and did not arrive for another 8 days. So 18 working days of the summer without furniture. Not happy at all. Secondly, the cantilever parasol is faulty. After only a week the pole has bent and the parasol is not able fix in position over your table, so any slight wind and the parasol moves away from the place of shade to expose yourself and your guests to full sun every few minutes. When I contacted Garden Street, I was told “ Unfortunately there is nothing we are able to do due to no fault or damage to the product.” Stay clear of this company. All they’re interested in is your money.”

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Posted 2 years ago

“Es ist nicht das erste Mal, dass ich bei Ihnen bestelle, es ist sehr angenehm, mit Ihnen zu arbeiten, danke für den Service und die schnelle Lieferung”

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Posted 2 years ago

“Good around service . Delivery was good . The goods where good . Will definitely be using them again .”

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Posted 2 years ago

“This company should be avoided at all costs”

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Posted 2 years ago

“If you live in Scotland anywhere north of Glasgow, don’t order from this company. I ordered a log store in good faith, paid for the item, and waited. An email is supposed to be sent when the item is dispatched. 5 weeks later, nothing. I enquired by telephone in order to find out what was happening…we’ll call you back. Later that day I received an email stating that their couriers don’t deliver to my address and my order was cancelled and I would be refunded. No prior communication after taking your cash. At no time was I informed that they couldn’t deliver to my address (I don’t live on the Hebrides or Highlands) My post code was obviously acceptable when I ordered and I was not given the option of paying an additional delivery charge for the item, which I would have done if it was reasonable. Rant over.”

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Posted 2 years ago

“Unfortunately, the plastic shed was very poorly designed and nothing fitted properly so I had to return the shed and had a full refund, thanks for giving me refund.”

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Posted 2 years ago

“Terrible condition and quality! Do not buy from this company.Avoid..Item has got holes and seller claiming its natural thing!! Worst purchase ever!”

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Posted 2 years ago

“good service”

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Posted 2 years ago

“Cane within the delivery window. Blind easy to put up abd looks great. Good value for money.”

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Posted 2 years ago

“The table and chairs arrived very quickly, but I had to phone twice to get the parasol delivered. Not sure what happened there…first they said it was a packing error, then the second time they said it had gone missing in transit! I’m not sure it was ever sent, but they were prompt to sort out the issue.”

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Posted 2 years ago

“Great service and value for money”

Garden Street 5 star review on 5th August 2022

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Posted 2 years ago

“Mir hat alles gefallen. Ich empfehle und werde mich selbst wieder bewerben”

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Posted 2 years ago

Garden Street is rated 4.2 based on 7,283 reviews