Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,314 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 26th January 2025

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customers Service spot on”

Helpful Report

Posted 5 years ago

“Very pleased with Rustic Garden Arch and the simplicity of ordering it and letting people get on with the order, which they did very promptly, and even the delivery was pleasant and straightforward being kept informed about delivery. The garden arch itself was sturdy and.very well built, and quite easy for two people to put together. The delivery man was friendly, polite and helpful.”

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Posted 5 years ago

“Very good, best value for money Keter shed. A bit concerned about delivery having read a bad review, however, delivery bang on time and both delivery lads couldn’t have been more helpful as to where we wanted the boxes putting. Thank you.”

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Posted 5 years ago

“Speedy service and value for money product.”

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Posted 5 years ago

“Purchased a Palram skylight pent shed from Garden Street. Fits perfectly in the space I had, was relatively easy to build and is a good product (although appeared flimsy at first, it became more robust once built). The shed was delivered on time.”

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Posted 5 years ago

“Quality products which I am delighted with. Great service too!”

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Posted 5 years ago

“Good shed, flimsy but structurally sound. Really like the skylight roof”

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Posted 5 years ago

“Great service goods arrived in good time faster than the time expected. My item came with the instructions missing I called to report the problem and had the instructions sent by email within the hours great.”

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Posted 5 years ago

“Process of ordering simple from start to delivery. I received a phone call the day after completing my on line order. We arranged a convenient delivery date for later in the week. Very happy with the price and quality of the arch.”

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Posted 5 years ago

“Super quick service - will shop with Garden Street again and will recommend to others.”

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Posted 5 years ago

“Excellent customer service. Ordered garden furniture at a very competitive price. It was delivered within 3 days as promised. Would definitely recommend this company.”

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Posted 5 years ago

“Well designed relatively easy to put together. I did it by myself and I'm 76. Worked in building trade all my life so it helped”

Garden Street 5 star review on 21st July 2019

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Posted 5 years ago

“I had issue with the product. They contacted me back promptly & resolved the issue.”

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Posted 5 years ago

“Beautiful designed Wendy house, although some parts were missing but it was easier to buy the window hinges than to wait for them to send them as it was my daughters birthday the next day. But all in all, great design, sturdy wood and looks beautiful”

Garden Street 4 star review on 19th July 2019

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Posted 5 years ago

“Slight delay on delivery, however the product is wonderful! Thank you”

Garden Street 5 star review on 19th July 2019

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Posted 5 years ago

“To be honest with current delivery climate of slow and undequate orders arrivals and availability in UK in general.... I was pleasently surprised by garden street order as availability and delivery. Order arrived on time and in good condition. We are very pleased with the product.”

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Posted 5 years ago

“Excellent service. Very pleased with product”

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Posted 5 years ago

“Very pleased with the Protek wood preserver and very much with the colour Golden Pine. 3 coats and my new shed looks great. Would certainly deal with you again when more of the product is required. Many thanks.”

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Posted 5 years ago

“Ordered the Rowlinson wooden arch with planters. Delivery was on time and my online enquiry was answered promptly”

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Posted 5 years ago

“Brilliant company, would use again. Product delivered within specified time and packaged well.”

Helpful Report

Posted 5 years ago

Garden Street is rated 4.2 based on 7,314 reviews