Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,313 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 26th January 2025

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt completion of order and delivery made to a convenient location so that I did not have to wait in. Positive experience in dealings with Garden Street.”

Helpful Report

Posted 5 years ago

“Items arrived very promptly. I shall be ordering more soon. The paint used on our log cabin looks great.”

Garden Street 5 star review on 4th November 2019

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Posted 5 years ago

“Superb service, ordered on Monday and gate was delivered on Friday - all the way to central Scotland at no additional cost. The price of the gate, including a powder coated finish, was exceptional and considerablt cheaper than rival companies (who also wanted an additional delivery charge). Would most certainly recommend.”

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Posted 5 years ago

“Good stuff!”

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Posted 5 years ago

“Garden planter was damaged, phoned the customer services, no problem, picked it up and delivered another planter. The construction was excellent, good smooth wood, no rough pieces. Mine is for a patio, it looks great, I have put locking castors on it to be able to move it around as once filled, extremely heavy.”

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Posted 5 years ago

“I am extremely pleased with my purchase of a wooden garden Box . The service I received was excellent. The product was delivered on time and the delivery men were very helpful taking the box to the place where we needed it to for assembly. The box itself is great.”

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Posted 5 years ago

“I've only ordered one thing but all good. The bird table arrived well packaged and easy to assemble”

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Posted 5 years ago

“I ordered a 10ft X 6ft metal Lotus metal shed, it came exactly when they said it would. It want together very easily, every panel lined up perfectly. The only thing was, that I ran out of plastic washers, I phoned them up and the washers were with me the following morning in the post.”

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Posted 5 years ago

“Decent product but you will need more than one person to put it together. It looks a bit flimsey but I hope it wil hold once put together”

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Posted 5 years ago

“Garden street were very good, product good as well. The only pity is they use DPD who seem to always mess up.”

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Posted 5 years ago

“Ok firstly read the delivery small print. The courrier company they use only deliver items kerb side. Not great if you live alone and the item is heavy as in my case. Furniture well packaged but despite this most wooden legs were scratched and worn looking. Resolved in about a week with a choice of new item or discount after sending a photo of damage. Discount offered was good and I accepted. Stylish garden furniture delivered in a timely manner. Presumably it was damaged at time of packaging as you couldn't fault how it was wrapped. Quality control needs improved therefore in my opinion hence rating of 3 stars.”

Helpful Report

Posted 5 years ago

“Wasn’t contacted about delivery, they just turned up and thankfully I was in. Back board for wardrobe was damaged and I hadn’t checked the contents within 24 hours which the sticker on the box said you had to do. Instructions aren’t very clear. Despite all of this I do like the wardrobe.”

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Posted 5 years ago

“Good service from ordering to delivery. Would recommend and arbour easy to put together.”

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Posted 5 years ago

“Very good, prompt service.”

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Posted 5 years ago

“I was very happy with my purchase and the advice and help I was given.”

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Posted 5 years ago

“Prompt delivery, fair price. Box rather bashed but contents fine.”

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Posted 5 years ago

“Very quick delivery, easy to order, good quality product.”

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Posted 5 years ago

“Very helpful initially in sending me the entire measurements of a gate for the driveway, as I needed to make sure badgers couldn’t squeeze through the bars. Gate was delivered within 3 days of the order on line, in fact arrived just before 8-00am and was carried to the rear garden. Considering the excellent price, the gate was very sturdy and far better quality than I was expecting. I would certainly consider recommending this company to anyone requiring driveway gates.”

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Posted 5 years ago

“Problem with my order but very helpful and rapidly rectified Highly recommended”

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Posted 5 years ago

“Cannot say much, I ordered a shed and it was delivered in the stated timescale”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,313 reviews