Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,298 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“still waiting on my order was due 26th April then delayed then took several phone calls to even get an answer and every time i was told i'd be emailed about it and then nothing happened.”

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Posted 3 years ago

“Best price I could find at a suitable delivery date. Everything went exactly as planned. I was very pleased with my purchase so would definitely use again and would highly recommend Garden Street.”

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Posted 3 years ago

“Excellent product and great service.”

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Posted 3 years ago

“Ordered a chest and wardrobe.Wardrobd arrived promptly but no chest.Emailed to chase it up.Got told there was a delivery delay and so far heard nothing more”

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Posted 3 years ago

“Good product, a replacement for identical 16 year old chest. Garden Street notified me and delivered as soon as it was back in stock.”

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Posted 3 years ago

“Very pleased with purchase”

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Posted 3 years ago

“Very happy with service and products”

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Posted 3 years ago

“I should have read the reviews before I ordered. I ordered garden furniture a month before this was needed for my partner’s birthday. It is not what we wanted but ordered as it will meet event date. After 2 weeks I called up to find out when items will be delivered and was told due to a technical glitch they will need to reorder and this can take up to 3 weeks. This will miss our event date. This is very poor customer service. Happy to refund if you can’t wait... very poor as it will be impossible to find something else on short notice. I asked for this to be escalated so let’s see if they make an effort with the distributor to help us”

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Posted 3 years ago

“Fantastic service. Very good quality furniture. Highly recommended”

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Posted 3 years ago

“Once again being asked to write a review about a product I’m now 6 weeks still waiting on 👍!”

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Posted 3 years ago

“Very nice fence panels Delivery was about a week later than expected but I can understand that they were busy Delivery on day panels arrived were on time”

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Posted 3 years ago

“Canopy arrived within the timescales specified. Delivery was excellent. The canopy has far exceeded my expectations. It's even better than I'd imagined now it's up.”

Garden Street 5 star review on 10th May 2021

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Posted 3 years ago

“10/10 would bench again.”

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Posted 3 years ago

“First time of using Garden street will do again”

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Posted 3 years ago

“The grill cover for our gas bbq arrived exactly in the timescale promised. The cover was exactly as described and is a great product. The price was fair.”

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Posted 3 years ago

“I might be if it turned up still waiting”

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Posted 3 years ago

“So easy to use, great service, a tad expensive.”

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Posted 3 years ago

“The promised delivery date was over run by weeks, but the service when I chased it was good and the explanation was understandable.”

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Posted 3 years ago

“Great products and price all in all a great experience.”

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Posted 3 years ago

“I can't review a product I've never received. No attempt to keep me updated, the due date comes and goes and then new dates come and go... Always down to me to chase up. Does nobody go through backorders and keep customers updated? Basic customer service lacking.”

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Posted 3 years ago

Garden Street is rated 4.2 based on 7,298 reviews