Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,325 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 9th February 2025

401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a pub style picnic table. It arrived promptly and in damaged! Straight forward instructions. Once built it represents great value as decent size timber very sturdy and much cheaper than others of similar quality I’d seen”

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Posted 3 years ago

“Late delivery and very poor communication over this even when requested updates. No tracking received when it did turn up, just fortunate that we were in to take delivery of two very large items.”

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Posted 3 years ago

“Very good service and cheaper than other company’s saved more than £50 pounds on order regards mr D Shepherd”

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Posted 3 years ago

“highly recomend”

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Posted 3 years ago

“Lovely garden seat that arrived 5 days early. Easy to assemble and looks great in the garden.”

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Posted 3 years ago

“It’s been over a month since my order with a 5 working day delivery was made and the money was taken. I have still not yet received my order and every time I enquire about delivery I am told that the delivery has been delayed from their supplier.”

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Posted 3 years ago

“Excellent shed worth the money,but it’s more than a one man job to erect”

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Posted 3 years ago

“Great value little shed”

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Posted 3 years ago

“The absolute worst customer service I’ve ever received. Still waiting for my order. Still waiting any communication about an order that was due to delivered a week ago - ordered over 10 days ago. Really poor customer service. The worst. In 2021 they close on a Friday and ignore you until Monday. Shocking. Please avoid ordering from this company.”

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Posted 3 years ago

“love it very well made and price very good”

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Posted 3 years ago

“Great communication with the staff very pleasant”

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Posted 3 years ago

“Overall good, but unforeseen delays in the delivery date. I do appreciate that it was due to the shipping container being delayed in transit.”

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Posted 3 years ago

“I was wanting to buy a particular garden set and I saved over £100 off this site , they delivered when they said they would , very happy”

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Posted 3 years ago

“Service fantastic so much choice delivery was quick”

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Posted 3 years ago

“Very pleased with the seats, service and delivery was very good, I was kept informed of progress by email”

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Posted 3 years ago

“Ordered Hall's Rainsaver Gutter Kit on Thursday and it was delivered on Monday - brilliant! A really good price too - many thanks! Thoroughly recommended.”

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Posted 3 years ago

“Good service, quality products at the best prices, can't fault and would happily use them again.”

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Posted 3 years ago

“Not this specific brand, but almost identical and actually more expensive three years ago. We’ve just had two fail completely. And they’d been cared for. Fortunately, no one was injured. Be very careful!”

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Posted 3 years ago

“The item I received was of very good quality and looks lovely in our back garden . Easy to assemble , only criticism I have is that it sits directly in contact with the ground so we will elevate it on a base to minimise damage to the frame due to rain etc . We are waiting to fill it with seedlings .”

Garden Street 5 star review on 24th July 2021

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Posted 3 years ago

“wonderful service and quality thankyou”

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Posted 3 years ago

Garden Street is rated 4.2 based on 7,325 reviews