Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,299 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted to buy a fire pit and called up to check they had stock. They checked this for me and said it was definitely in stock and it would be delivered in around 1-2 weeks. I received a text from the delivery company to let me know it was on its way and it was delivered 3 days after i ordered! I'm happy with the service i received and really pleased with my fire pit and can't wait to use it.”

Garden Street 5 star review on 24th November 2020

Helpful Report

Posted 4 years ago

“Great style, easy to assemble, sturdy and easy to clean. Alot of room to store things inside. Taupe colour goes well against green of the garden.”

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Posted 4 years ago

“Happy with the service from Garden Street. Goods arrived promptly but unfortunately I was out, then the courier (FEDEX) went and lost the package! Garden Street were brillante though and dispatched a replacement which also arrived promptly (via a different courier).”

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Posted 4 years ago

“Very pleased with the gates. Delivery was first class certainly recommend them.”

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Posted 4 years ago

“Very good communication - kept me informed of progress and delivered on time. My neighbour will be contacting you in the new year to order the same panels, Thank you”

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Posted 4 years ago

“Good website, straight forward checkout process, and delivered within a reasonable time”

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Posted 4 years ago

“Excellent, pleasant service and readily price-matched post order. Shame inclement weather prevents erecting the shed.”

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Posted 4 years ago

“Great greenhouse for the price.Delivered in less than a week although stated 2-3weeks delivery.Took about 8 hours to build on my own but took my time and read the instructions carefully,could have had a few words of explanation for some of the assembly even plenty of extra nuts,bolts ect so i was not to worried when i dropped some.Would recommend this greenhouse to any new gardener i am already using mine to protect plants for the winter.”

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Posted 4 years ago

“Through no fault of Garden Street we had to cancel an order. They were outstanding in their service giving a very quick refund without any debate. Would definitely order from these again.”

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Posted 4 years ago

“Excellent product and service - delivered on time (and delivery man kindly brought indoors rather than leave on doorstep) and product is as good as it looked online. Also price was better compared to other sites. Delighted!”

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Posted 4 years ago

“I made 2 calls to their customer service team to check on Protek shed stainer that I wanted to buy. Once before I bought and then again afterwards. On both occasions their staff were really excellent and clearly and quickly resolved my queries. The price I pad was excellent and postage free and, it arrived quicker than I expected. Absolutely delighted with Garden Street's quality service and support.”

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Posted 4 years ago

“Cushion box arrived earlier than expected, easy to assemble, had lots of rain cushions nice and dry. Would recommend.”

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Posted 4 years ago

“Horrendous experience. Avoid”

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Posted 4 years ago

“I have not yet been able to receive the goods!”

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Posted 4 years ago

“Fab service True to delivery date as confirmed by an operator I called. Our garden storage box high quality and best value”

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Posted 4 years ago

“Straightforward ordering and quick delivery with updates on date and time. There was an understandable delay due to the popularity of the summerhouse and the current crisis we are in. I am delighted with the summerhouse I chose. Good solid structure and looks lovely in my garden.”

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Posted 4 years ago

“Quick and easy to order online. Delivery was very quick too. Goods came in perfect packages. Certainly will recommend and buy from green street again”

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Posted 4 years ago

“Appalling customer service. Ordered product over two months ago and having contacted them I was told goods were in their warehouse awaiting despatch, but received no email confirmation of a time slot. Do not waste your time and money, only if you want disappointment and frustration.”

Helpful Report

Posted 4 years ago

“Absolutely shocking customer service. We ordered a shed, it was late so called to find out why, all they could tell me was there was a delivery problem from the suppliers. Then they cancelled our order even though we didn’t ask for it to be cancelled. Would not recommend this company to anyone!”

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Posted 4 years ago

“Ordered Trimetal shed on &th October and advised delivery 8-12 weeks for delivery. Therefore unable to give definite answer at this time.”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,299 reviews