Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,327 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 9th February 2025

401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found it a little bit difficult at first, but after reading instructions and working one step a time the job became easier. All items numbered to assist the right piece fits in the right place. Will need two person work for a day and half. Need to have knowledge of DIY. Good product and looks good.”

Helpful Report

Posted 4 years ago

“Excellent mirror. Actually used it indoors to brighten up a North facing room. Looks brilliant and arrived promptly and well packed.”

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Posted 4 years ago

“I telephoned before I bought an spoke to a lovely lady to ask details an advice on what I was buying, she was very helpful, the said purchase was supposed to come within 14 working days it arrived within 2. Very pleased with purchase I would shop at garden street again. Mr. Logan”

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Posted 4 years ago

“Very satisfied with product and delivery. Excellent service. Would definitely recommend and use again.”

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Posted 4 years ago

“Excellent efficient and professional, service received from Garden Street with regards to my order for two garden bench covers. Thank you!”

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Posted 4 years ago

“Excellent customer service. Communication great. Missing part ordered from stockist and supplied within a couple of days. Would definitely recommend.”

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Posted 4 years ago

“Product was just what we wanted and price was very good. Unfortunately it took nearly a month for the product to be shipped from the warehouse, rather than the 14 days initially indicated.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Garden street were most efficient and good value for money. Their website helped a lot with plenty of details of how to build my new greenhouse.”

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Posted 4 years ago

“Didn’t deliver to Northern Ireland so my order was cancelled. So disappointed.”

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Posted 4 years ago

“Absolutely delighted with my awning arrived within the delivery time, really easy to assemble and exactly as described on website. Excellent customer service price matched my purchase with their sale and refund was received within days. Very happy use this company again and would highly recommend them.”

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Posted 4 years ago

“Fantastic service, quality canopy arrived the same week we ordered it - thank you”

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Posted 4 years ago

“Still waiting for missing part over 6 months now. Terrible customer service. Just not interested”

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Posted 4 years ago

“Prompt delivery. Package was well protected. Didn't need to contact the vendor. Happy to recommend.”

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Posted 4 years ago

“Greenhouse arrived sooner than expected, only now erected it, not too many problems. Some alignment of holes needed tweaking. I was pleased to see that additional nuts bolts etc where added”

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Posted 4 years ago

“First class service delighted with the work bench I ordered very good quality. I would be happy to order from Garden Street again.”

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Posted 4 years ago

“Good all round shopping experience”

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Posted 4 years ago

“Exceptional service from Jake, the whole process from telephone ordering to free delivery to an alternative address was superb. Jake has excellent customer service skills.”

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Posted 4 years ago

“we Well made and very easy to put together.”

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Posted 4 years ago

“Suddenly arrived - just glad we were in. Items as ordered.”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,327 reviews