Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,299 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t received our order yet which was placed on 15th August! Have great hopes it’s going to be worth waiting for! Doesn’t feel right rating it yet!”

Helpful Report

Posted 4 years ago

“Exactly what you want from any company. We ordered. They delivered on time and the items were in perfect condition. Will happily use again.”

Helpful Report

Posted 4 years ago

“Very pleased with purchase Table and chairs seem to be of good quality Certainly very comfortable and a nice sized table big enough to accommodate the family. Looking forward to getting the most out if it now weather permitting”

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Posted 4 years ago

“We bought a bench seat for our rear garden. It arrived promptly, it was well packaged and the instructions were easy to follow. Altogether we are very pleased with our first purchase from Garden Street. If there was anything else that we needed we would happily try them again.”

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Posted 4 years ago

“Very happy with the arbour, looks great and well amde”

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Posted 4 years ago

“I am pleased with my experience with Garden Street. My item purchased was faulty and when I contacted them they were very helpful and sent a replacement straight away. I have recommended your company to friends and family. I am going to buy my garden furniture from your company. Once again thanks for the lovely service.”

Helpful Report

Posted 4 years ago

“Unfortunately the goods I ordered were not available as advertised and were never delivered. Goods directly supplied from Manufacture, who failed to correct stock supplies. Had to arrange a refund”

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Posted 4 years ago

“Fantastic service, extremely fast delivery - even in these difficult times! Product is perfect & just what we required.”

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Posted 4 years ago

“Great service, delighted with my furniture, looks lovely on my patio”

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Posted 4 years ago

“Had to wait for lattice for round arch as out of stock. Delivered during estimated delivery date. Found instructions totally confusing as to fixing the lattice. Horizontal bars showed different positioning for round arch on 3 separate Agriframe website pictures. Not Garden Street problem though but thought it worth mentioning. Good delivery service from Garden Street, thank you.”

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Posted 4 years ago

“Rowlinson wooden troughs/planters are gorgeous- would highly Recommend”

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Posted 4 years ago

“Fine, but screws weren’t delivered with product. Took a while for an email response, but eventually screws were sent.”

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Posted 4 years ago

“I purchased an item online so had minimal to no experience with customer services. Our Rowlinson clubhouse came with missing parts however so I had to manufacture some shutters for the windows out od the pallet wood that came with the order. Thanks,”

Helpful Report

Posted 4 years ago

“We ordered an Absco shed from Garden Street because we could not find a local supplier with anything suitable in stock. The price was fair and the delivery times were clearly shown. The shed was delivered on time and has made a big difference in terms of space on our roof terrace. Overall, a very favourable experience. The one thing that could have been clearer was that the shed needed a separate base - we were able to address this but it would have been helpful to be clear that it had to be bought separately.”

Helpful Report

Posted 4 years ago

“Very good product really enjoying it and it was very easy to assemble.”

Garden Street 5 star review on 16th September 2020

Helpful Report

Posted 4 years ago

“The delivery arrived unnanounced. Good job we were in. Goods were not in my opinion good enough for the job intended.”

Helpful Report

Posted 4 years ago

“Placed an order and expected delivery in 14-28 days. After not receiving item I emailed customer service and it took WEEKS for a reply! After me chasing I was informed that there was a delay and delivery would now be an additional 5 weeks! Quick to take payment but POOR customer service!”

Helpful Report

Posted 4 years ago

“Ordering the greenhouse was straight forward and arrived in a coupon of weeks as they said. I haven't put up the greenhouse yet as we are moving house. Will gladly give an update once it is finally erected.”

Helpful Report

Posted 4 years ago

“Delighted with our sturdy, stylish and easily assembled rose arch. Garden Street's assistance was everything to be expected. Charles and Patricia Nelson.”

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Posted 4 years ago

“Your asking for a review I haven’t received My gates yet or had a email to say when they will be delivered. ?”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,299 reviews