Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,297 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“never recived my bench even when phoning every day which was supposed to be a birthday present wouldn't give me a number to ring the warehouse never will get anything again very dissatisfied”

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Posted 3 years ago

“I was guaranteed 7-14 day delivery. On the last day of that timeline I was told my item would be a further two months! Still waiting. Therefore very hard to review in the product when it is yet to arrive”

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Posted 3 years ago

“Very poor. Wild flower turf it grew but with hardly any flowers, a waste of money”

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Posted 3 years ago

“Very good service. Bought a garden store online, price was lower than other sites offering the same product and delivery was exactly as stated. Got exactly what I wanted at a good price.”

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Posted 3 years ago

“excellent and very fair”

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Posted 3 years ago

“Love the table and the chairs with the cushions are really comfy. I like the fact that the set can be left outside in the summer and that recycled plastic bottles are used in the making of the cushions.”

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Posted 3 years ago

“Very polite and great customer service. Both are delivery and after sales. Definitely recommend this company on service alone.”

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Posted 3 years ago

“Ordered a disposable BBQ stand, arrived quickly, well packaged and was given a free disposable BBQ with it, which was a nice surprise.”

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Posted 3 years ago

“Bought a plastic shed was horrendous never bye there playing shed rip off keter shed service was poor products poor would not recommend”

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Posted 3 years ago

“Order arrived damaged. Have now waited over three weeks for a replacement part, Garden street have failed to respond to emails for over two weeks”

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Posted 3 years ago

“After an initial hiccup with the order (caused by high demand we understand) and a couple of phone calls, the very helpful people we spoke to sorted out delivery of our shed which arrived at its destination c3 weeks after the final order was agreed, Happy to say the shed is now erected and looks good.”

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Posted 3 years ago

“All in all the summerhouse had no major problems couple of pieces were slightly damaged but was covered later by other pieces so didn't matter, some bits missed out on the wood stain, and had a problem with the door but the person fitting it sorted it for me, and has others have stated before it is slightly smaller than 8ft. But like i said all in all nothing major, arrived on day and time so that was good and I would recommend to friends and family has I am pleased with the purchase all went OK.”

Garden Street 4 star review on 28th June 2021

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Posted 3 years ago

“A very efficient service, fencing panels were due in 3 weeks but instead arrived in a week. The delivery driver was extremely finish and helpful. The product was of excellent quality - altogether you couldn’t ask for more.”

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Posted 3 years ago

“The delivery person was extremely pleasant and helpful. I will certainly recommend them”

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Posted 3 years ago

“Very pleased with purchase”

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Posted 3 years ago

“Very Good - Would happily use this company again, or recommend to a friend.”

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Posted 3 years ago

“Great product at a great price. Delivery prompt and timely. I would happily use Garden Street again.”

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Posted 3 years ago

“Very pleased with chairs waited just over a month but worth the wait.. Great quality and comfortable and would highly recommend them 😊”

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Posted 3 years ago

“Ordered LG Outdoor Soleil Parasol 6/6/21-advised awaiting stock. Paid for and my account debited 7/6/21. Not yet supplied but iut had been suggested it would be in stock 16/6/21. Telephoned twice - last 24/6/21 and each time told that someone will call back with info . Dispatcher blamed which suggests item has been in stock, but information not yet supplied as to when I can expect the item. Shame - rather confirms what others have been saying about this company. John Barnett”

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Posted 3 years ago

“I haven't received it yet and haven't received a delivery date but this is the second time i've been asked to review. It is day 24 of the 28 WD delivery, so hope to hear something soon.”

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Posted 3 years ago

Garden Street is rated 4.2 based on 7,297 reviews