Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,313 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 26th January 2025

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my Palram 6x5 shed”

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Posted 4 years ago

“The service provided was very considering the high demand for products.”

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Posted 4 years ago

“9 Chatsworth Court Heath Charnock We purchased a Palram Harmony 6 x 10 Greenhouse in Grey. Two minor material faults that were soon remedied. Took two people several hours to construct but on completion we were pleased with the end product.”

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Posted 4 years ago

“Easy to order on line,great value for money,maintenance free and easy assembly”

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Posted 4 years ago

“I have ordered since 7th of April and was told it was dispatched on the 13th of April. But have not received any confirmation of any delivery date and I’m still waiting for my purchase. How can you expect me to make a review before I even receive my item.”

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Posted 4 years ago

“Because it was so easy to build”

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Posted 4 years ago

“Ordered the Norfolk Leisure Elite Duotech Storage Box. Was a dream to put together - very clear instructions and it looks great. However one section the screws just would not go in, so I had to use why own different sized screws, but on the whole very happy with the product. A couple of edges of the plastic sides were slightly damaged, but luckily it didn't stop me being able to put it together.”

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Posted 4 years ago

“Especially good during challenging times!”

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Posted 4 years ago

“Had massive issues trying to find out when my product was going to arrive, numerous telephone calls and emails sent regarding this, 1 of the worst customer services I've experienced I for 1 will never shop here again, If you wanted to be treated terribly use this place, they are super quick to take your money but not send out the product or help you!!!”

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Posted 4 years ago

“Unfortunately the packages were open one side and the plants were dry and battered. Packaging needs to be looked at. I wouldn't buy again - sorry.”

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Posted 4 years ago

“Delivery came earlier than expected. Informed of time and date it was coming. Item of good quality.”

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Posted 4 years ago

“TErrible service...Terrible company. AVOID at all costs. Got an email a week after purchase to say I haven't passed additional Fruad checks??? and they are cancelling the order. STILL no refund!!”

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Posted 4 years ago

“Very good service - arrived quickly. Well packaged.”

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Posted 4 years ago

“Ordered my daughter a Wendy house 2nd April delivery from 14 days from purchase after 21 days of no update I contacted them for a update to be told the item will not be in untill 21st July!!”

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Posted 4 years ago

“Excellent product, really good price . Delivery time was good but communication regarding delivery was poor. (No notification given of date or time.)”

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Posted 4 years ago

“I understand the current situation however a courtesy e mail would of been nice to update me on my order. Warehouse closed but took my order and then they missed it on the delivery. Well didn't get loaded. Information I found out. Chasing up your item all the time. Still not recrived my item but asked to write a review. Shop eles where in future.”

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Posted 4 years ago

“The phelan shed I got is very unsecure at the lock it looks good wouldnt store anything apart from garden furniture in it due to secure reasons.”

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Posted 4 years ago

“Like many of the other people who have used company when my chiminea finally turned up it was someone else’s returned item even had all returned info on box they didn’t even bother to check Lid and stand both still missing as per original reason for being returned. After several emails with the same response as lots of people about sorry will get back to you with as solution eventually went through PayPal for a refund as offered them to send missing parts or send a new complete chiminea. Now won’t refund until get incomplete one back which is ok if you can get hold of them to organise this. This has been going on for well over a month wished never used this company and definitely wouldn’t recommended them in fact would say avoid”

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Posted 4 years ago

“I am more than happy to rate Garden Street a 5 star rating . Extremely polite , value for money and very swift delivery.”

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Posted 4 years ago

“Still waiting for my garden furniture which I ordered on the 15th April, have emailed them four times and left a message on their answer machine no reply.”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,313 reviews