Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,313 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 26th January 2025

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff when I telephoned. Kept up to date on delivery. Item was delivered right outside my garden gate.”

Helpful Report

Posted 5 years ago

“The quality of the product is excellent. Putting it together is not easy and the instructions are just adequate.”

Helpful Report

Posted 5 years ago

“Bought 8 panels 1 of which was damaged. Received a replacement which was also damaged, the second replacement was OK. Whilst there was no argument about replacing the damaged panels the whole process was protracted and inconvenient, it would be better if more care was taken in the first place.”

Helpful Report

Posted 5 years ago

“Very pleased with our new metal shed .Delivery was good and very helpful.”

Helpful Report

Posted 5 years ago

“Excellent service. In particular very helpful and courteous staff. Would definitely recommend.”

Helpful Report

Posted 5 years ago

“Excellent service. Person very helpful on the telephone”

Helpful Report

Posted 5 years ago

“Could not find the product cheaper, and delivery was within delivery time schedule.”

Helpful Report

Posted 5 years ago

“Excellent service. Greenhouse received on time. Easy to follow instructions and all parts, screw, nuts and bolts received.”

Garden Street 5 star review on 10th September 2019

Helpful Report

Posted 5 years ago

Good Morning Thank you for your feedback and sending us a picture; the Greenhouse looks great! Kind Regards GardenStreet

Posted 5 years ago

“Very good and efficient service. This is the second time I have used them and will not hesitate to do so again.”

Helpful Report

Posted 5 years ago

“REASONABLE PRICE AND delivery as promised so no downside.”

Helpful Report

Posted 5 years ago

“Polite over the 'phone but the delivery was not fit. The correction to errors too far too long and I was made to feel to be in the wrong by some of the responses. The item was damaged, the incorrect item was not collected without a fuss and the product was less than it was said to be. All in all, not a purchase I enjoyed although the telephone receptionist was very polite, the rest of the company let them down badly.”

Helpful Report

Posted 5 years ago

“Excellent service thanks”

Helpful Report

Posted 5 years ago

“Garden Street provided a quick service, even though I received the wrong item but this was down to the delivery people, Garden Street sorted it very quickly and received my item a couple of days later. I would buy from them again.”

Helpful Report

Posted 5 years ago

“Excellent communication and advice from Dave despite my numerous phone calls when trying to decide which Green house to buy!! 5 Stars for that! !😊...As yet it hasn't been built due to poor weather so can't comment on the finished article. One thing I'm def NOT happy about is having to pay £100 delivery on top of actual greenhouse price...when a few miles away get free delivery😠....No other company has charged me delivery to my location before so that felt a bit of a rip off. ..1 Star for that..😕”

Helpful Report

Posted 5 years ago

“Excellent in every respect.”

Helpful Report

Posted 5 years ago

“Everything from start to finish was 1st class. Bonus price was best deal and free delivery. 👍🏻”

Helpful Report

Posted 5 years ago

“Very happy with service and goods”

Helpful Report

Posted 5 years ago

“I received excellent service, my order was dealt with very quickly and was delivered sooner than I expected, would highly recommend Garden Street.”

Helpful Report

Posted 5 years ago

“Excellent quality product. Easy to assembly. Looks great. Service from time of ordering to delivery good too. A pleasure to do business with this company. Only criticism was that the shed must have been stored in a yard outdoors and the wood was very wet from rain also there was moisture in the bag of screws and nails. Immediately dried them all out. Slight warping in some of the wood but not that anyone else would notice.”

Helpful Report

Posted 5 years ago

“Absolutely delighted with our 6x6 Harmony Green Greenhouse the quality is superb it looks great in the garden the price was good delivery was great on time I would definitely reccomend one very satisfied customer.”

Helpful Report

Posted 5 years ago

Garden Street is rated 4.2 based on 7,313 reviews