Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,298 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always very efficient professional service fast dispatch and delivery.”

Helpful Report

Posted 3 years ago

“A company who delivered what I wanted when I wanted it.”

Garden Street 5 star review on 26th February 2021

Helpful Report

Posted 3 years ago

“Pictures are poor and misleading, especially with the wooden bin store”

Helpful Report

Posted 3 years ago

“Second time I have been sent a survey report and yet the product still hasnt arrived. I will considfer reviewing at that time”

Helpful Report

Posted 3 years ago

“very pleased with the service.”

Helpful Report

Posted 3 years ago

“Very helpful emailed me when product was back in stock and sorted out problem with delivery quickly and efficiently. Easy to contact - would definitely use again.”

Helpful Report

Posted 3 years ago

“Kept up to date on delivery/out of stock etc. Delivered on time. Good quality”

Helpful Report

Posted 3 years ago

“Very helpful”

Helpful Report

Posted 3 years ago

“Quick delivery and easier-than-expected to put together - max an hour and a half (some help from my 9 year old son, but easily doable solo). If it was going to be exposed to harsh wind and rain, I'd want to play around with the straps to make more taut, but in a sheltered corner of the garden it should be fine.”

Helpful Report

Posted 3 years ago

“Very pleased with goods purchased but thought delivery charges were rather expensive.”

Helpful Report

Posted 3 years ago

“Excellent customer service and a very good product”

Helpful Report

Posted 3 years ago

“I haven't received my order yet and it was ordered over a month ago it was a pre order and stock was expected on the 12th of Feb but I got no update at all.”

Helpful Report

Posted 3 years ago

“Amazing service & outstanding products. My gazebo is definitely the Best Buy of the last 12 months. Thrilled with my purchase.”

Helpful Report

Posted 3 years ago

“I ordered the Corona table and chairs was very good in the respect that once they replied it was out of stock offered me if I wanted to wait until it was in stock or have a refund Instead. I opted for the refund and they went through with this very quickly. So happy with the services”

Helpful Report

Posted 3 years ago

“Good price, excellent service”

Helpful Report

Posted 3 years ago

“I ordered in February. But didn’t notice the lead time to delivery is 12 weeks. We get so used to quick delivery from businesses, I was surprised. The delivery time was not clear when I made the order. It will be nice to receive the unit in May.”

Helpful Report

Posted 3 years ago

“Disappointed as it feels like a product with a significant design flaw. The doors would not close due to the design of the door locking mechanism and the doors simply being too large and binding badly. The doors and hinges have no room for regular adjustment. It has taken several hours with an angle grinder to file down nuts and parts of the door itself in order for it to just close and even now the door binds and requires extra force to close securely. It is a real shame as the shed itself looks good and the shelves inside are useful. I cannot recommend this product unless they redesign the door. Avoid this shed.”

Helpful Report

Posted 3 years ago

“Would like to give a review but we haven’t received the item yet!”

Helpful Report

Posted 3 years ago

“Although the quality of the product was good, the dispatch time and communication about this was poor. I had to email on each occasion to chase when the product would be in stock, receiving an acceptable explanation the first time but nothing when I chased a second time as I heard nothing about the promised second delivery date. More communication prompted by Garden Street would have made the experience more acceptable”

Helpful Report

Posted 3 years ago

“The lights for my propagator arrived within two days, but not much use without the propagator ordered thee weeks ago. When I Ask they say they will Let me know, then don’t. This is urgent as it is the growing season now.”

Helpful Report

Posted 3 years ago

Garden Street is rated 4.2 based on 7,298 reviews