Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,306 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful customer service. Purchased an expensive garden set. Initially I had a minor issue with it but after several emails I eventually gave up and the issue was never resolved. I have just gone to use the parasol and the wind up mechanism has failed. The parasol is hardly used and has been stored inside most of the time. This company has refused to help even though it is out of its 1 year warranty by only 2 weeks. Short, sharp and unhelpful replies to my emails. I do not recommend and will never purchase from them again.”

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Posted 1 year ago

“Very good quality product, easy to assemble.”

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Posted 1 year ago

“Great service. And product perfect”

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Posted 1 year ago

“Excellent service and fast delivery Very happy and would have no hesitation in recommending Garden Street to anyone”

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Posted 1 year ago

“Competitive price and delivery was smooth.”

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Posted 1 year ago

“I ordered but had to wait a while to hear from GS. In fact, I had to write to remind them, and also mentioned that my items had since been reduced in a sale! Bless them, they delivered the goods the next day and credited my card with the difference between the original and the sale price!”

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Posted 1 year ago

“Great service, great price.”

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Posted 1 year ago

“A brilliant product at a good price. It arrived when they said. It me two days to erect with help from the wife. It is definitely a two person job unless you have three hands.00”

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Posted 1 year ago

“No complaints about garden street itself. Pleased with garden canopy. However, the delivery company for the canopy were appalling. My complaint with them is still I resolved.”

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Posted 1 year ago

“A good description of the product, matching my requirements. The order form was concise and the despatch and delivery faster than I expected. Delighted with garden furniture which was ideal for a small terrace.”

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Posted 1 year ago

“Nice and easy web page to navigate and find what you want and super easy to order once you've found it. Arrived much quicker than the quoted delivery time. Will definitely use again if the need arises.”

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Posted 1 year ago

“Most pleased with my log store. Well designed, sturdy and easy to assemble. Highly recommend 👌”

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Posted 1 year ago

“My order was delivered within the time slot allocated. The driver was very polite and helpful and put everything in the garage. I haven't unpacked the table yet but I was very pleased with the quality of the chairs.”

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Posted 1 year ago

“They are charging twice the price of other places! I bought Protek shed and fence woodstain (5L) for £21.99 (from Garden Street) and found afterwards that I could get it for £11.16 from David Musson fencing and for £12.60 from Protek themselves. I then looked at Protek Timber Eco shield which I bought from Protek last year - they are asking for £26.40 for 2.5 litres. Not so for Garden Street - they are asking for £34.99 for the same size! I then looked at a bench that I recently bought from Garden Store for £139. Garden street have the same bench retailing for £169 and yet are making out some, if not all, of these items are at reduced prices. I don't recommend you shop with Garden Street. I would go to Protek or David Musson.”

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Posted 1 year ago

“Amazing value and the service was brilliant. It was delivered in just a few days and driver even took it through house to garden.”

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Posted 1 year ago

“Not impressed they we’re lucky to get three stars Managed to get a lot off excuses and £100 refund after a few weeks on a £1000 plus patio canopy from palram that was damaged by laying the steelwork on top of the polycarbonate sheets Only one that had a clue was Dave”

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Posted 1 year ago

“Ordered on line, very easy, delivered on time, simple to use, quick & efficient service, great job 👍”

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Posted 1 year ago

“Good communication regarding delivery”

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Posted 1 year ago

“Provided what I wanted, on time.”

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Posted 1 year ago

“Very quick delivery driver very helpful Shed easy to put together just take time reading instructions”

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Posted 1 year ago

Garden Street is rated 4.2 based on 7,306 reviews