Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,306 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the item I ordered turned out to be unavailable due to an error. However, once I contacted Garden Street about the item’s whereabouts, they were very helpful and efficient and issued a full refund.”

Helpful Report

Posted 3 years ago

“Though very poorly made some wood split where nails was put in”

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Posted 3 years ago

“Product good, as I have purchased before, but delivery very slow due to not being picked up.”

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Posted 3 years ago

“Quick delivery, great product. No problems.”

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Posted 3 years ago

“Great service and prompt delivery, would definitely buy from this company again and also would recommend to friends and family.”

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Posted 3 years ago

“Very good service in every way, but, I bought a tree of life ,metal bench seat. Only when I read the instructions did it say it must not be left in rain as it will rust!, the purpose of buying a non wooden seat was to allow it to stay outside, uncovered. I believe this information should be quoted on the website as it seems an important fact about this article”

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Posted 3 years ago

“A nightmare to build due to the main wooden supports being warped and the stock I received looked old Lucky I am quite practical and was able to purchase additional wood to build Reported my problems but I didn’t get a reply - very poor”

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Posted 3 years ago

“I have been asked to review a purchase of a parasol base which never even arrived!! I ordered it on 4th March 2021 and by the 28th March I had rung twice being told sorry but the person forgot to order it and another one was on its way. Oh but then they had to advise me that the second one a few days later couldn't be tracked because again, it was not even ordered. They were happy to take my money straight away. By the time they realised they needed to actually get one sent out to me, they had run out. Totally awful experience and would not want to shop here again through their incompetence.”

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Posted 3 years ago

“This is thse second time I have ordered from Garden Street . They seem efficient to me, I ordered and it arrived within the time limit they said. I would deffinately order again.”

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Posted 3 years ago

“quick delivery,easy to assemble and appears to be good quality”

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Posted 3 years ago

“Still waiting on my garden furniture so it is salt in the wound, to be asked to rate the service. What service?”

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Posted 3 years ago

“Very good. Only downside is I have to wait up to 25 weeks for my greenhouse ☹️”

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Posted 3 years ago

“Summer house was poorly put together with various nails protruding. I had to pull a lot of nails out and refit them corrrectly. The floor was damaged and had to be repaired. I emailed Garden street about the damage but no reply! Would not recommend.”

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Posted 3 years ago

“Bought the ‘Shire Overlap 8x6 Windowless Shed’ I wasn’t sure what to expect because of the price (so cheap) but I was pleasantly surprised. I will be strengthening it up with a few extra screws etc but overall very happy, 2 of us got the majority up in a couple hours. Then another hour to finish it. I would recommend for anyone looking for a budget shed. Delivery was on time and I was messaged before hand to confirm,”

Garden Street 5 star review on 7th April 2021

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Posted 3 years ago

“Great customer service. I Cancelled an order. Quick response and refund.”

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Posted 3 years ago

“Everything went as expected, would recommend”

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Posted 3 years ago

“Good service and good quick delivery”

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Posted 3 years ago

“Really pleased with my purchase if Rowlinson furniture, great quality at a very good price. Delivered quite quickly too.”

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Posted 3 years ago

“Love my product. When I called to check on status staff were polite and helpful.”

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Posted 3 years ago

“Can’t fault the service ordering was simple my summerhouse was delivered on the date forecasted. The driver was very helpful with unloading etc.”

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Posted 3 years ago

Garden Street is rated 4.2 based on 7,306 reviews