Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,313 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 26th January 2025

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with Garden Street. Ordered a shed with a delivery window in my holiday. First delivery at very end of this window and the shed was damaged in transit so not delivered. Advised it would be delivered on the following Monday; this was after I was back at work and not in the original time frame for delivery. No contact on Monday until I called to chase up. Not going to be delivered until the next day. Got a call on the Tuesday again the shed had been damaged in transit and would not be delivered. No real attempt to do anything other than just refund my order. Complete waste of my time.”

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Posted 5 years ago

“super communications and canopy arrived as described with simple and easy instructions. had telephone call to arrange the delivery and also a telephone number and personal contact for any product issues. super service. nice product too!!”

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Posted 5 years ago

“Fantastic service and very helpful staff. I bought the Rowlinson Garden Tool Trolley recently, which I am extremely happy with. Broke one of the wheels and they replaced no quibble and sent it immediately. Most certainly would recommend and use again. Nice to get a company that values it's customers, well done! Sue N from Sudbury”

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Posted 5 years ago

“Not good customer service, my complaint wasn't dealt with, not very understanding”

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Posted 5 years ago

“I was very pleased with my delivery of my greenhouse I bought a palram one Mythos decided to have the poly sheets instead of the glass as I have young children and thought it would be safer.i would recommend the product to anyone.”

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Posted 5 years ago

“Customer service was very good and very polite and very helpful thanks”

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Posted 5 years ago

“Garden street were very good easy to contact and helpful, however the product we brought was not as easy as they claimed to put up but that was not garden streets fault”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Just what I wanted. Quite substantial, all the bits there. I actually adapted it slightly by making it a bit taller so it took 3 of our recycling bins. Good fun to put together and no problems.”

Garden Street 5 star review on 2nd September 2019

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Posted 5 years ago

“Excellent service,great price, Would def buy from you again Many thanks x”

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Posted 5 years ago

“Easy to order and quick delivery time! Our daughter is delighted with the Wendy house we ordered would definitely recommend garden street.”

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Posted 5 years ago

“Had just mentioned to partner that the quality of product seemed really good when we discovered the shelving was unpinned (as per photo). Overall very pleased, as we managed to solve the problem fairly easily ourselves.”

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Posted 5 years ago

“Our shed has not arrived after 3 weeks so I can not write a positive review!”

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Posted 5 years ago

“Well, the table I have got through the GS, could have been obtained from a few other "well-known" retailers. But what I have been most impressed with was the fact GS, not only price matched but delivered the table one week earlier than the others. This was my first purchase on this website but I do know it is not going to be the last!!”

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Posted 5 years ago

“very good quality and service”

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Posted 5 years ago

“After 'shopping' around your advertised price in the shed 'won' the deal... Service and correspondence being well worth 4 stars.”

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Posted 5 years ago

“Ordered shed on the 12 August now 1st of September not heard anything since so can't write a review as yet.Shed arrived 12 Sept assembled on the 14 looks superb.Highly recommended.Well done guys +++++”

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Posted 5 years ago

“Delivery of order was dreadful. Phoned after about a week and tried to tell me that the delivery people had tried and left card which was total rubbish as other companies had delivered and no card had been left. After more chasing up finally delivered after about 10 days. Other companies give day and time slot but nothing and left to you to chase up.”

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Posted 5 years ago

“Excellent in all areas We are very happy with the Lean too Wood Shed”

Garden Street 5 star review on 31st August 2019

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Posted 5 years ago

“We ordered from the website. The contact regarding delivery was very good.”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,313 reviews