Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,283 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a bistro set for our decking. It arrived on time and is perfect. Exactly what we needed. Staff that I spoke to were very helpful and professional”

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Posted 3 months ago

“Excellent customer service - all queries dealt with swifty. Don't hesitate to use this company. Extremely happy customer.”

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Posted 3 months ago

“The garden table and chairs are a beautiful addition to our garden. The set came on a pallet with full instructions of how to assemble the table The task proved straightforward. The set is well made and extremely sturdy and excellent value for money. I strongly recommend Garden Street the seller.”

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Posted 3 months ago

“Good customer service. I was kept informed of a later arrival date then stated due to item being out of stock. It arrived on time and I am pleased with the bin shed.”

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Posted 3 months ago

“Quick delivery, accurate information and description, all good, would be happy to use again and recommend”

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Posted 3 months ago

“Although we had to wait a short time for product to come in stock, we were advised of an expected delivery date, and product was delivered on time. We had ordered a Keter shed, and all parts were there, everything fitted together nicely. Would definitely recommend Garden Street, their prices were competitive and service was great.”

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Posted 3 months ago

“Good quality, nicerly packed and delivery as specified. Thanks”

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Posted 3 months ago

“Excellent service and delivery, would recommend”

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Posted 3 months ago

“Bought two lots of garden items from Garden Street. Would recommend and would use the company without hesitation again.”

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Posted 3 months ago

“Very happy with Garden Street but I had an issue with communication from the delivery company.”

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Posted 3 months ago

“Excellent product, stores my bins beautifully. Opted to paint mine with a good wood paint (optional) and is looking very smart now. Only improvement would be an included prop to hold the lid open whilst depositing rubbish hence only 4*. I’ve improvised with a batten and it’s loads better now,”

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Posted 3 months ago

“Good service the product was good and delivered on time.”

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Posted 3 months ago

“Excellent customer service. The order arrived weeks earlier than expected. One of the items was damaged by the courier company and they replaced it in just a couple of days. Very happy with the product and the service.”

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Posted 3 months ago

“Very pleased with my table and chairs, excellent quality and exactly as described. Arrived well within the time frame given. Would recommend and would use again”

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Posted 3 months ago

“Goods delivered on time as described. However communication was limited.”

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Posted 3 months ago

“Very good product only downside is they don't take the pallets away”

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Posted 3 months ago

“Don't waste money on next day delivery, came 3 days later and still charged higher postage rate!!!! Did try to cancel order when cover never arrived and site showed that item had still not been picked but told would need to refuse it on delivery, no tracking as wasn't showing as dispatched so couldn't cancel, customer service was useless and I was away for a few days hence stupidly paying for next day delivery. Ended up having to have someone come to collect large parcel from doorstep, glad i had ring doorbell to know when it was delivered but no chance to refuse as parcel was just left in plain view, one press of bell and driver was at van by time i connected to doorbell. Would not use again!!!!!”

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Posted 3 months ago

“No problems delivered promptly, the only thing, we didn’t know the day they were delivering.”

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Posted 3 months ago

“Top quality products snd service”

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Posted 3 months ago

“Garden furniture arrived promptly, well wrapped and in perfect condition. Assembled in minutes and looks well on our patio.”

Helpful Report

Posted 3 months ago

Garden Street is rated 4.2 based on 7,283 reviews