Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,299 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient delivery, good quality and easy to assemble. Would recommend .”

Helpful Report

Posted 4 years ago

“Despite having to return one item due to damage we were very pleased with the prompt helpful customer service would happily recommend them and deal with this company again.”

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Posted 4 years ago

“Over all great service. Fantastic item, had to wait few weeks for it to be delivered but it was worth the wait, really happy with the product and very competitive price!”

Garden Street 5 star review on 12th October 2020

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Posted 4 years ago

“Garden St., service is nil existence, all on-line, so a survey is a joke. missing parts with product..... eg. 2 slats of the base pieces (should be 4). instructions are a joke. I also bought a mini greenhouse a few weeks back and some wood split.... just poor, these things were not cheep....., your website has an aura you are the best, far from it. shambles, I won't order from you again. John John Burns Professor of Management & Accountancy University of Exeter Business School”

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Posted 4 years ago

“Excellent service from Garden Street, quick delivery and product was as described”

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Posted 4 years ago

“Arbour looks very nice but disappointed with two big cracks in the wood which had to be filled with wood filler.”

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Posted 4 years ago

“Prompt delivery Good product, but had to redo one part as wood had split and screws too short for the base. Now built and amended, happy with product.”

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Posted 4 years ago

“Quality of product is good and the price is lower than other brands. Suggested for a garden furniture”

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Posted 4 years ago

“How the hell can I write a review of something that is on back order and I haven't received yet??? I'll tell you one thing that is really annoying, and that's the fact that I'm constantly asked to review something when they know that they haven't actually sent the item out yet. I hope you can tell that this isn't the first time this has happened with Garden Street! Please stop it.”

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Posted 4 years ago

“I haven’t received my purchase yet so how can I make a review.”

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Posted 4 years ago

“Ask me again when I've received my order.”

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Posted 4 years ago

“Excellent service with very prompt delivery. Would have no hesitation in making further purchases.”

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Posted 4 years ago

“iI am still waiting for it to be delivered 😢”

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Posted 4 years ago

“Good service. Log store was a bit damaged on arrival but nothing too major.”

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Posted 4 years ago

“Very impressed with the service and the quality. Will definitely use Garden Street again.”

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Posted 4 years ago

“I bought a garden playhouse before aug 2020 said i wanted to return it guality was rubbish Barcelona playhouse cost me 995 pounds were not happy to do this paid someone to build it .felt for roof was all holes bought more felt . Parts were missing still waiting on the parts and this is now oct 2020 getting nowhere with Garden Street have reported them to ombudsman and which ..do not buy this playhouse or buy from them as a terrible company to deal with. Kind regards. Elizabeth Mary mallon”

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Posted 4 years ago

“Delivery on time and good notice by the courier contractor. All parts in order and product good value for money. I applied 2 coats of weatherproof woodstain to all parts before assembly which was no problem for me as experienced in DIY over many years.”

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Posted 4 years ago

“Still waiting for order and this is the second request for a review!”

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Posted 4 years ago

“Misled with the purchase as they took the money but the item we out of stock. Waiting for four weeks and still not delivered”

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Posted 4 years ago

“Great people to deal with. very fast delivery and many thanks' guys for going the extra mile. Customer Service at it's best!”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,299 reviews