Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,306 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered bin storage that said easy to assemble with simple instructions. Arrived in unlabelled parts with non-descriptive instructions. Weak wood that split when screws drilled in. Handyman turned down building it - which says it all really. Quick customer complaint responses but no resolution. Offered collection but would only be refunded if no damage (unlikely if ready screwed into it!) Just think it’s a shame companies can charge so much in this current climate with no aftercare.”

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Posted 9 months ago

“Excellent product, very well packaged, delivered on time . Would highly recommend”

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Posted 9 months ago

“First class service and first class product. Highly recommend.”

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Posted 9 months ago

“My shed was delivered on schedule and safely. Although there was a minor problem they resolved it very quickly. Would use again.”

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Posted 9 months ago

“Very please with purchase, easy to assemble though needed two to lift roof as heavy, but that is to be expected as it is very well made and of good solid wood. brilliant product and would recommend.”

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Posted 9 months ago

“excellent service, quick delivery”

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Posted 10 months ago

“Absolutely brilliant”

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Posted 10 months ago

“Great service great price couldn’t ask for more.”

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Posted 10 months ago

“Thrilled with our new triple bin store. Arrived very quickly and beautifully packed. Instructions very clear and easy to follow. Everything went extremely well. Everything lined up perfectly. Superb quality and fabulous price. Love everything, looks amazing on our driveway. Very impressed. Thank you”

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Posted 10 months ago

“Delivered on time. Not been able to erect the lean to green house, I have to wait for it to be done. I'm sure it will be ok.”

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Posted 10 months ago

“Excellent service and a quick reply to queries.”

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Posted 10 months ago

“Ordered and paid for this £500 plus bbq had to chase for where order was. Today i was told I would get an update when it would be delivered instead while out shopping in Manchester My ring door bell went off and it was a delivery man with my BBQ ! we had to cancel our day out and return to accept goods. Utter rubbish customer service”

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Posted 10 months ago

“excellent service from start to finish”

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Posted 10 months ago

“Excellent quality and easy to put together.”

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Posted 10 months ago

“I ordered a palram canopia 8x12 greenhouse, before I started assembly the parts looked very flimsy, it took me 2 days to assemble, when it was built I was very pleased with the result, rock solid and looks really nice, I would definitely recommend this greenhouse, but ideally it needs 2 people to assemble, 5 star.”

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Posted 11 months ago

“Great service and even better product.”

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Posted 11 months ago

“The swing seat arrived well packed, but three of the screws on the trellis were broken and several rough patches had to be sanded down. It still needs to be assembled as I want to waterproof it first….it rains a lot in Cornwall!”

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Posted 11 months ago

“Very good product keeps the garden looking neat and tidy”

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Posted 11 months ago

“Very good customer service and quality product. Highly recommend”

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Posted 11 months ago

“tried to cancel order following instructions given, item was despatched anyway and if I want to return them I have to pay £50 carriage, customer services shocking, avoid at all costs”

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Posted 11 months ago

Garden Street is rated 4.2 based on 7,306 reviews