Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,283 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the reindeer I bought from Garden Street. I'd wanted him for a while so when I saw it on their website for a really competitive price, I decided to treat myself. It arrived quickly with no hassles. Very happy with my purchase 😊”

Helpful Report

Posted 10 months ago

“Excellent service and delivery. Product is well designed and made. Have already recommended to my neighbours who like the finished product.”

Garden Street 5 star review on 31st January 2024

Helpful Report

Posted 10 months ago

“Good price and free delivery.”

Helpful Report

Posted 10 months ago

“An extremely good service from ordering to delivering in just 1 day”

Helpful Report

Posted 10 months ago

“Quick delivery, looks good, kids love it If you don’t mind pre drilling everything’ and putting a thousand screws in, that’s what your getting. Other than that I’m happy .”

Helpful Report

Posted 10 months ago

“I ordered a Noma wicker stag but unfortunately an acrylic stag arrived. I called customer service and they were very helpful and professional, they advised me that they would dispatch the correct product and have the wrong item collected. This all went according to plan. I am very happy with the product I ordered and the customer service I received to rectify promptly. Thanks”

Helpful Report

Posted 10 months ago

“Excellent triple binstore. Not sure if I would have been competent to put it together so had someone do it for me. Looks good, quality is good and works very well and looks good too.”

Helpful Report

Posted 10 months ago

“We were very pleased with products purchased and their Customer Care service.”

Helpful Report

Posted 10 months ago

“Excellent service, quick delivery, definitely would recommend and the furniture I purchased is great better quality than I thought it would be 👍”

Helpful Report

Posted 10 months ago

“Prompt delivery and item arrived very well packaged. Very good quality swing seat which can enjoy throughout the year.”

Helpful Report

Posted 10 months ago

“Excellent service from start to finish.”

Helpful Report

Posted 10 months ago

“Yes good item. No problems with it. A builder friend put together for me.”

Helpful Report

Posted 10 months ago

“Bought a companion seat. Easy to put together but wobbled a bit so my son added a sliver of wood to steady it. Nice seat. Would buy from Garden Street.”

Helpful Report

Posted 10 months ago

“Have purchased 2 x 2.5m Greenhurst Ascot awnings (one through you). In the heavy wind an end cap on the front bar blew off. I rang Greenhurst service and help line for a replacement. Both end caps were posted to me FREE OF CHARGE!! Wonderfull service from them. The awning is very good value and a neighbour has already bought one for his father. Once again great service from Greenhurst - well done.”

Helpful Report

Posted 10 months ago

“89 Hungate Street Aylsham wonderful quality - I am very pleased with the product and have had passers by ask where I purchased it. It blends in with the rest of my house and has survived the recent 60mph winds. I am very proud of it.”

Helpful Report

Posted 10 months ago

“Best price online, delivered on time and left as instructed. The canopy is very good quality and easy to install, I did it on my own. It’s not fixed to the ground yet but has not moved in this storm Gerrit.”

Helpful Report

Posted 11 months ago

“I recently purchased a sale item from Garden Street and initially there was an issue with the delivery charge being higher than expected. However, upon raising this concern, the team at Garden Street were prompt and proactive in addressing the issue. They discovered a discrepancy in their delivery charge system and not only apologised sincerely but also refunded the full postage cost. I am particularly impressed with how quickly and efficiently Garden Street resolved the matter. It’s rare to see a company take responsibility and act so swiftly to rectify an error. This experience has demonstrated their commitment to customer satisfaction and transparency. I initially had some reservations due to the unexpected charge, but the way they’ve handled the situation has completely turned my experience around. It’s reassuring to know that this company values its customers and is dedicated to ensuring a positive shopping experience. I would confidently recommend Garden Street for their quality products and most importantly, for their exceptional customer service.”

Helpful Report

Posted 1 year ago

“Excellent product at great price. Item arrived on time and delivery team were efficient and friendly. Overall, a brilliant experience.”

Helpful Report

Posted 1 year ago

“we purchased a pergola, it arrived very quickly, was impressed by the quality, my son helped to errect it , I'm impressed by the quality and ease of putting if up,it all went very well, I would highly recommend garden street”

Helpful Report

Posted 1 year ago

“Excellent service. It delivered at correct time by two men. Both polite and provided excellent service. Item was at great price and was despatched quickly.”

Helpful Report

Posted 1 year ago

Garden Street is rated 4.2 based on 7,283 reviews