Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,302 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,302 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the composter, easy to follow instructions and well made. The website and ordering process was easy to navigate. I wasn't expecting to take delivery of my package so soon, which was a pleasant surprise, however it would have been helpful to give me advance warning of when I might receive it.”

Helpful Report

Posted 4 years ago

“No notification of order being dispatched from either Garden Street or the courier company used. Came home to find three palettes stacked infant of my door, prohibiting entry. Careless and thoughtless handling. The company have yet to respond to my email either and are not answering calls - supposedly due to Covid.”

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Posted 4 years ago

“Good product and quick delivery”

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Posted 4 years ago

“Very prompt service communication good, item had lead time of 14/28 days, but surprisingly arrived within the 14 day period. Well packed, still to check contents to make sure all is present as it's in kit form. All in all very good.”

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Posted 4 years ago

“Qiuck delivery, good product, easy to put together, everything was a good fit, but not enough screws included. Would buy another.”

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Posted 4 years ago

“I have not had delivery of this purchase yet.Can you please confirm when this will be delivered JOHN BRINDLEY”

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Posted 4 years ago

“Good quality, arrived within 4 days”

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Posted 4 years ago

“Very quick delivery from placing order and well packaged I am pleased with the product and the price but the diagrams for assembly need to be larger and more detailed Overall it is a good product”

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Posted 4 years ago

“Ordered the railings mid June as was told i would get them within 5 day. Still waiting, and have a very unhappy client!!”

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Posted 4 years ago

“No received my purchase yet ...still waiting , hopefully it will arrive soon”

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Posted 4 years ago

“Easy web shop. Our order (large parasol) arrived promptly and in damaged. High quality item and doing the job intended.”

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Posted 4 years ago

“We ordered the 3 bin storage unit. It arrived well packed with supporting instruction as to assembly together with the necessary screws and bolts etc. Very good quality product.”

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Posted 4 years ago

“Very poor! Ordered parasol 3 weeks ago and it still hasn’t arrived. No response when I emailed them. No idea if or when it will arrive :(”

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Posted 4 years ago

“The final look is just what we wanted however, I wasn’t informed of delivery and was lucky I was working from home the day it arrived. I am a flat pack queen but the instructions are not clear and nye impossible to follow to the letter. We had to make adjustments along each step which was frustrating. I would suggest a rewrite of instructions and better quality pictures to guide the builder.”

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Posted 4 years ago

“No fuss, clear and simple order processing. Delivered on time in good condition and complete. No issues would definitely use this company again.”

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Posted 4 years ago

“Excellent service. We bought a Rowlinson Triple Bin Store and on assembly found that one of the Lid Stays was broken. We emailed them and within 2 days they sent a replacement.”

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Posted 4 years ago

“Pleased with my purchase and hassle free ordering and delivery service.”

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Posted 4 years ago

“I’m pretty surprised to be asked to write a review. My experience was terrible with garden street. Paid approx £150 for a parasol which was sent damaged, obviously second hand, had missing parts and instructions and was packaged badly. Getting this rectified was slow. Package has been returned but still waiting for money to be refunded. Considering contacting trading standards. Will never order from this company again!”

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Posted 4 years ago

“I still haven’t received my order so I have no option but to give a poor review”

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Posted 4 years ago

“Xxxxxxxxxxx”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,302 reviews