Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,327 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 9th February 2025

401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with product, looks good”

Helpful Report

Posted 4 years ago

“Excellent! Speedy efficient service. Bench completely waterproof. We are very happy with this company.”

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Posted 4 years ago

“I bought 3 fence panels that were priced competitively. The service was good and the product good quality. I would buy from Garden street again.”

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Posted 4 years ago

“Perfect, easy construction and sturdy.”

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Posted 4 years ago

“Lovely place to shop. Has a lot of lovely items to buy”

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Posted 4 years ago

“Ordered a tallboy on the 4th Feb box 2 of 2 arrived on Monday 8 th and was damaged so emailed and sent through 4 photos. Phoned x2 since to find out where box 1 is no response by email and therefore unable to track. Also been told replacement that is damaged will be sent out later! There were no instructions in box 2 to construct the tallboy hoping they would be in the missing box 1 . Why send out an item in 2 boxes separately ? Frustrating as this is to match a piece of furniture already purchased. Please if this cannot be resolved refund me for the tallboy.”

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Posted 4 years ago

“Great company, great selection, great price, great delivery... happy customer”

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Posted 4 years ago

“Arrived in good time and was exactly what I ordered.”

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Posted 4 years ago

“Product good and as advertised. Excellent communication with shipping and dispatch. Very reliable company and customer service.”

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Posted 4 years ago

“Great product delivered as promised.”

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Posted 4 years ago

“Called to check they delivered to my address before ordering was told yes no problem, so I ordered money paid in full to wait for a 8 week delivery and was happy to do so. next day email to say sorry they are not able to deliver to my address, and I would receive my money back in 5 working days not happy at all”

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Posted 4 years ago

“We ordered a garden planter. It was exactly what we wanted and it looks great in our garden.! Thanks!”

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Posted 4 years ago

“Simply excellent, products , pricing and service .”

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Posted 4 years ago

“Every step of the choosing, buying and delivery of the item was first class.”

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Posted 4 years ago

“I ordered the Gazebo side walls which I couldn't get anywhere else so was pleased to find them available. The wrong colour arrived but as soon as I emailed them I got a phone call back very quickly and without any fuss at all they collected the item and redelivered the correct one in no time at all. Very polite and courteous. I haven't used the sidewalls yet so they're still in the pack but customer service was excellent.”

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Posted 4 years ago

“Very happy with my bin cover ,looks very smart. Prompt delivery.”

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Posted 4 years ago

“Service was good and delivery was very quick. There were one or two issues with the actual product but nothing that couldn't easily be solved. Staff very helpful and friendly on the phone. Would use the company again.”

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Posted 4 years ago

“Curtains look good and came quickly. I have not put them up yet.”

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Posted 4 years ago

“The greenhouse I ordered arrived ahead of schedule and in good condition. Only comment was that I got a note to say the courier would contact me to arrange delivery but they didn't, the item was delivered OK but left on the doorstep when I wasn't expecting it.”

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Posted 4 years ago

“Took order online via the site but was then cancelled 5 days later as they would not deliver to NI. Why accept the postcode in the first place. Asked if this was a temporary Brexit-related issue but no reply.”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,327 reviews