Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,301 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only problem we had was that we were told the supplier would let us know when it would be delivered, it just arrived, no contact was made”

Helpful Report

Posted 4 years ago

“In 1969, 3 men went to the moon and back and it took them 8 days, 3 hours, 18 minutes and 35 seconds. My shed still hasn’t arrived and it’s only due to make a 40 mile one way trip. It was due in stock on the 20th of July. How can you explain that it won’t be delivered until September 21st? Is it going by Uranus?”

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Posted 4 years ago

“AFTER 7 WEEKS I AM STILL WAITING FOR A SIMPLE GATE...”

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Posted 4 years ago

“Very good company to deal with. Kept me informed of despatch and delivery times. The garden archway is an attractive and a product of good quality. Would recommend purchasing products from this company.”

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Posted 4 years ago

“Ordered a bistro patio set at a very good price. It arrived in less than 5 days and was well packaged. I would definitely recommend this company for garden furniture.”

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Posted 4 years ago

“After long delay, we received the product. Easy installation and good value for money,”

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Posted 4 years ago

“Really pleased with the garden furniture. After a very short delay after ordering, the delivery was first class. Would definitely purchase from Garden Street again.”

Helpful Report

Posted 4 years ago

“It appears that they will take your order without having the goods so DO NOT ORDER FROM THIS COMPANY unless you want to wait and have the hassle of chasing them up. Item took 4 weeks to arrive and was supposed to be 5-10 working days. I chased up and the only way I could get a response (as they ignored my previous email) was to raise a claim through PayPal. Complete lack of communications and I got sent courier details 27 minutes before the courier was supposed to arrive as this company never had the goods and was being shipped from a third party. Terrible service.”

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Posted 4 years ago

“Excellent product delivered as promised.”

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Posted 4 years ago

“Didn't arrive”

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Posted 4 years ago

“This was the only supplier that had the product in stock. Purchasing was very easy and delivery unbelievably quick. First class”

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Posted 4 years ago

“Excellent service, excellent products with predictable delivery - happy to recommend to anybody!”

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Posted 4 years ago

“Garden Street were very good and had stock when others did not. I bought a Palgram greenhouse which is good apart from a window issue, seems to fly off even in low wind”

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Posted 4 years ago

“We placed an order for an item which was intended as a birthday present. Unfortunately, the lead time was too long but, we were given the chance to cancel the order and receive a full refund. We opted for this and our refund has been paid into our bank account as promised. Excellent service and we will certainly consider dealing with Garden Street in the future.”

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Posted 4 years ago

“Packaged excellent! Arrived on time”

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Posted 4 years ago

“Sorry, can't review at present - we have not received a delivery date let alone our order”

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Posted 4 years ago

“I ordered a garden bench, delivered exactly one month later as quoted. Very easy to assemble and very good value. I am so pleased with it.”

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Posted 4 years ago

“Terrible. Stay away.”

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Posted 4 years ago

“The stool works well once the right height setting has been chosen and one remembers to pick up the device in the correct manner in order to move it. If not it collapses or even worse one traps one's fingers in the supports struts. It could be improved greatly if a locking device for the setting was incorporated in the design such that when lifting it the device remains locked into that setting. Otherwise it is functional, works well enough and is not unattractive.”

Helpful Report

Posted 4 years ago

“Very sturdy and we'll made metal gate, well worth the wait. Would use this company again.”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,301 reviews