Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,299 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Nice products.”

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Posted 4 years ago

“I was reluctant to place an order with Garden Street due to their poor reviews, however, I was positively surprised by their service! Order confirmation came through straight away and I called to double check the product was in stock and okay for delivery within the week which it was. Unfortunately we missed the delivery due to being out but collected from our local depot who were nearby. Cannot fault the communication and service from both Garden Street and the courier, particularly due to the impact of COVID on businesses at the moment. Thank you!”

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Posted 4 years ago

“As unable to supply goods got a refund which was harder to get than placing my order and my money being taken.”

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Posted 4 years ago

“Prompt polite and helpful.”

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Posted 4 years ago

“Good comms prior to delivery. There was an issue with the item delivered, however Garden Street dealt with it quickly and I was satisfied with the companion seat when it was assembled”

Garden Street 4 star review on 15th September 2020

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Posted 4 years ago

“Had a delivery issue with Garden Street and it was dealt with in a professional manner.”

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Posted 4 years ago

“We have been looking for a bistro set for a while . I knew I wanted something that was metal and able to leave outside. The chairs and table are sturdy even though they stand on a slight slope only had them a few weeks but so far we are really happy with them. Hopefully they will stand up to the rain . Really happy with it so far”

Garden Street 5 star review on 14th September 2020

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Posted 4 years ago

“Very pleased with our patio set 👍”

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Posted 4 years ago

“I ordered midi garden storage unit. Having search online Garden Street offered best value for money and was much cheaper than other online stores. Easy order and payment process. Item was as described and suited what I wanted it for. Email received confirming order and payment etc. Item delivered by courier however no prior notice given by them, fortunately I was at home when it arrived. Overall satisfied with service and would use again.”

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Posted 4 years ago

“Quick delivery and good quality parasol. Very pleased.”

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Posted 4 years ago

“I am very pleased with my chair duo. The quality and finish are very good and although they took a little time to put together it was not too difficult to do. Ordering was straight forward and delivery was prompt. All went to plan and the seats make a very good and useful addition to the garden.”

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Posted 4 years ago

“Great chiminea....quick and efficient ordering and delivery.”

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Posted 4 years ago

“Chair was exactly what I ordered and delivered on time.”

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Posted 4 years ago

“Great service! Very happy with my purchase, would recommend to all my friends & family .”

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Posted 4 years ago

“Excellent supplier. Service great. Would recommened.”

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Posted 4 years ago

“I bought some Companion seats for my wife's birthday during the summer of '20. They arrived promptly, were well packaged and competitively priced. My wife is very pleased with the quality; they are sturdy, well made and are a generous size too. Many thanks.”

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Posted 4 years ago

“Nice product Good quality Available when promised Delivered when said. A good overall experience”

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Posted 4 years ago

“Garden gate arrived sooner than expected and very happy with the service and the gate.”

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Posted 4 years ago

“I ordered and paid for a garden bench to be delivered to my son who lives in the highlands. The order was accepted but later cancelled and my money refunded with no explanation. I assume Garden Street decided that they didn’t want to deliver to an address that was too far away. Obviously I was ver annoyed. Very poor service”

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Posted 4 years ago

“Although I was not happy with my purchase the service dealing with my issue was very good.”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,299 reviews