Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,313 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 26th January 2025

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Palram Martinique 4300 from Garden Street. From delivery to erecting the gazebo, my experience has been excellent. The Martinique was at the right price and was delivered promptly and at our convenience. The staff at Garden Street were really helpful and when I found one of the roofing panels has been damaged in transit, it was replaced promptly. A really excellent product. During erection I would recommend assembly away from the final siting position as attaching the roof panels does need a bit of space around the framework - in our case we have fitted it over a courtyard between two parts of the house to create a sheltered walkway.”

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Posted 5 years ago

“Well organised company”

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Posted 5 years ago

“Pleased with railings and delivery was done within the allotted time slot . Specifically asked for them to be put in garden as this was done . Overall a very good experience and would definitely use this company again”

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Posted 5 years ago

“Good prices and quality plants.”

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Posted 5 years ago

“Hi Could not fault the service and support of John and his team, helpful through out and stored furniture for longer than expected. Will recommend there service to anyone. Keep up the good work”

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Posted 5 years ago

“I have purchased both garden furniture and hutch covers from Garden Street they are absolutely fabulous. The furniture we purchased has been commented on by all our friends that have been over to enjoy it. The guys are very knowledgeable and really helpful. First class service”

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Posted 5 years ago

“Never got contacted by the delivery company as to the date of arrival. Garden street responded quickly to my question and goods arrived as ordered.”

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Posted 5 years ago

“Bought online & did not chat to anyone so can only review website, product & delivery all of which were good.”

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Posted 5 years ago

“Very efficient,goods arrived safe and on time.”

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Posted 5 years ago

“The wheelie bin store I purchased was of very good quality ,usually the wood used in their construction is soft pine but this was made of redwood. The hinges and brackets also good quality. Very pleased with my purchase.”

Garden Street 5 star review on 9th November 2019

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Posted 5 years ago

“Excellent service and price”

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Posted 5 years ago

“Happy to use this company again, easy to order, a phone call update on a delivery slot, very professional well done.”

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Posted 5 years ago

“Thank you for my garden gates, they look fab, and went beyond my expectations. Website was easy to follow, live chat was most helpful. Quality of the gates and the finish 10 out of 10. Would definitely use this company again and recommend it. Thank you,”

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Posted 5 years ago

“fist class service”

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Posted 5 years ago

“Very pleased with the purchase and would recommend and use again”

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Posted 5 years ago

“Very good bar love it in my garden would highly recommend it just waiting for summer to enjoy it”

Garden Street 4 star review on 5th November 2019

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Posted 5 years ago

“Received as ordered and on time, extra happy as unlike several other suppliers I have ordered from recently, these guys actually had the stock the advertised.”

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Posted 5 years ago

“Excellent customer service. One mirror arrived broken, but was replaced immediately with no problem. Will definitely buy from Garden Street again.”

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Posted 5 years ago

“Good quality product delivered as promised.”

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Posted 5 years ago

“Was told this would be easy to assemble but had to pay a joiner to do so, which significantly put the costs up. Not a single hinge was pre-attached and the joiner commented on how time consuming it was to construct A shame, as quality is good, but feel it’s an overpay once all costs are taken into account - and should be much clearer on the assembly required”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,313 reviews