Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,314 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 26th January 2025

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice I made. Would highly reccomend..”

Helpful Report

Posted 5 years ago

“I bought the Palram Martinique gazebo 2.9m x 4.3m online from Garden Street. After placing the order they kept me informed by email and telephone of the expected delivery date and (on the day) phoned to give me a time window for the delivery. The product arrived on time in one large, heavy carton. Inside, the components were expertly packaged to prevent any damage. After studying the detailed instructions I started assembly: the roof framework was quite straightforward to build but fitting the legs was another matter. After a bit of thought I constructed a wooden support frame to hold one side of the roof frame in the air, which then made it easy to fit the two legs to that side. Then repeat for the other side. The whole structure is superbly designed and well thought out, with considerable attention to detail. The final result was well worth the effort of assembly and erection. I did it mostly solo, but for certain stages an assistant is essential. Total effort (excluding fixing to the patio) was about 20 man-hours. In conclusion, the gazebo looks great on the patio and has opened up the opportunities for dining outdoors. An excellent product from Palram and fine service from order acceptance to delivery. Thank you.”

Helpful Report

Posted 5 years ago

“We ordered 4 trellises but only received 1- when I phoned Agriframes they apologised and spoke to Garden Street and arranged a delivery of the 3 missing frames. Very happy with them once they arrived”

Helpful Report

Posted 5 years ago

“Purchase a double BBQ table. Delivery excellent. Assembly o.k. Very pleased with the product. Have already reccommended to a colleague.”

Helpful Report

Posted 5 years ago

“Great product, hides those unsightly bins. I didn't find it hard to assemble, but then I am a retired joiner!”

Helpful Report

Posted 5 years ago

“I ordered this gazebo, its really strong and I am very pleased with it. Good value. I had a small problem which was dealt with quickly and to my satisfaction, I would definitely recommend this company for value and customer service”

Garden Street 5 star review on 30th July 2019

Helpful Report

Posted 5 years ago

“Purchased Windrush bird table. Delivered within time window. Excellent product. Very pleased with purchase experience.”

Helpful Report

Posted 5 years ago

“At last the gazebo top cover has been fitted, it’s a good fit to the design of the gazebo frame, appears to be very robust with the quality material it’s made from.”

Helpful Report

Posted 5 years ago

“We have two one covering patio and one car canopy both are 1st class products worth every penny easy to fit strong looks like they will last for years great value delivery was very good as well cannot fault in any way Thank You David L”

Helpful Report

Posted 5 years ago

“I choose the Palram Skylight shed because of the good reviews, the price was good, quick response from the manufacturer to organise delivery which was prompt. Assembly was quick as the instructions were clear, we had help from family and topped off the morning with a lovely lunch in the garden. Very pleased with the shed as looks good and sits well in the corner of the garden. Thanks.”

Helpful Report

Posted 5 years ago

“I would have given 5 stars, if order tracking could provide better update. For two weeks, it remain unchanged as GS didn't get the update from the supplier/manufacturer. Overall I am happy with the price, service and support. Thanks”

Helpful Report

Posted 5 years ago

“Very good easy to use quick delivery”

Helpful Report

Posted 5 years ago

“Quick service and fast delivery called me up to arrange delivery and that's how easy it was how it should be when ordering online”

Helpful Report

Posted 5 years ago

“Really pleased with shire Houghton summerhouse. Very helpful customer service 2 weeks delivery Worth the wait & money. Would recommend product and company without hesitation to my family and friends.”

Helpful Report

Posted 5 years ago

“Prompt service and what we wanted”

Helpful Report

Posted 5 years ago

“Excellent product, simple but does the job fits all bag sizes and makes them stand while you fill them. good price promptly delivered.”

Helpful Report

Posted 5 years ago

“just like the photo, delivery as specified, easy to assemble”

Helpful Report

Posted 5 years ago

“Good speedy service from Garden Street and very satisfied with the garden furniture. Only concern was not being given any indication of delivery date by the carrier - fortunately it was delivered when we were at home.”

Helpful Report

Posted 5 years ago

“An excellent product, delivered promptly and at a fair price. I thoroughly recommend!”

Helpful Report

Posted 5 years ago

“The varnish was high quality , the cream and cranberry shed paint is the best I've used and has a slight shine , but this could be because I painted the playhouse which was already cranberry , its brilliant paint .”

Garden Street 5 star review on 25th July 2019

Helpful Report

Posted 5 years ago

Garden Street is rated 4.2 based on 7,314 reviews