Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,298 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well made , easy to erect & good value for money, one small part missing but it was replaced with in 5 days all finished now & looks fabulous”

Helpful Report

Posted 3 years ago

“Excellent well packaged and shipped quickly”

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Posted 3 years ago

“Very pleased with our garden chair. It was good quality and well worth the price. Delivery was on time and we would recommend. Thankyou.”

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Posted 3 years ago

“Excellent service, excellent product and good value for money - what else could you ask for?”

Garden Street 5 star review on 27th March 2021

Helpful Report

Posted 3 years ago

“Waited 4 weeks with no contact, chased by email to request update on order. They took 48 hours to reply only to tell me that I have to wait a further 3 weeks - even though the product I ordered has come into stock and you can buy on the website with 10 DAYS shipping!! Why do I have to wait 7 weeks then??”

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Posted 3 years ago

“Good value products.Delivery very promt”

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Posted 3 years ago

“Excellent product, fast dispatched. Will definitely use the site again.”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Bought a hacienda fir pit last year its barely reconisable due to the rust avoid the cheap rubbish this company sell there after sales team are pitifull and have the book of excuses at the ready .”

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Posted 3 years ago

“Some the drilled holes were too short to receive the screws. Having a drill and the correct size bit I was able to rectify the problem. This let down an otherwise very good product.”

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Posted 3 years ago

“We were very pleased with the quick delivery of our garden sun loungers and the excellent quality. We would certainly recommend.”

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Posted 3 years ago

“Really good customer service - am less please with the products I ordered, but that's not a reflection of the lovely folk who responded to my (many!) queries, quickly and fully.”

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Posted 3 years ago

“Shed slight damage not surprising as delivery men just threw it down onto paved area no email to advise of delivery they were banging on the door at 6-45am.”

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Posted 3 years ago

“Cupboard was damaged but we only found out when we were assembling it. It was too difficult to return and the damage was not huge so we decided to keep the cupboard. Would be wary about ordering again.”

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Posted 3 years ago

“Ordered a 7x5 shed ( purely cos it was the ONLY company that didn't have 10-16 week delivery) spent most of today banging in nails that they couldn't be bothered to do. Removing nails poking through the wood. Put together and there is a gap underneath, the 'windows' have dents in them! If I didn't need it in a hurry, I would have sent it back!”

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Posted 3 years ago

“Order placed easily and arrived quickly direct from the supplier rather than Garden Street themselves, however the coffee table I ordered has had 3 damaged table tops so far and now with the 3rd damaged one installed, they have gone silent and won’t respond to my emails”

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Posted 3 years ago

“Good website helpful efficient service very quick delivery very satisfied”

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Posted 3 years ago

“Would buy again”

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Posted 3 years ago

“Great bench easy to put together nice and sturdy. Super fast delivery and we'll.packed would highly recommend and use again”

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Posted 3 years ago

“Bit ahead of yourselves Garden Street - haven’t received the item yet and you’re asking for a review on the product and service. I can say it’s been delayed and I’d expected to have it by now based on original estimate but it’s not normal times so will give you the benefit of the doubt.”

Helpful Report

Posted 3 years ago

Garden Street is rated 4.2 based on 7,298 reviews