Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,283 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 1 year ago

“Very professional and helpful staff.”

Helpful Report

Posted 1 year ago

“Great service thanks. Had a small issue with damage during delivery but this was rectified immediately. I would highly recommend Garden Street.”

Helpful Report

Posted 1 year ago

“product was great so was the service”

Helpful Report

Posted 1 year ago

“Reliable delivery; does what it says”

Helpful Report

Posted 1 year ago

“Very happy with this company, my log store was of good quality , well packaged on a pallet and delivered as promised no problems at all, thankyou”

Helpful Report

Posted 1 year ago

“Great price, great communication and delivery people very helpful”

Helpful Report

Posted 1 year ago

“Single wooden chair very good quality but no screws to put it together you would think this would have been noticed When it was packed”

Helpful Report

Posted 1 year ago

“Our log store is really well made from solid treated timber and was pretty straight forward to put together, I did it on my own - we are very pleased and have already recommended Garden Street to one of our neighbours - many thanks Garden Street.”

Helpful Report

Posted 1 year ago

“The design of the roof was flawed as the two centre roof bars did not allow the roof to sit in the correct position.”

Helpful Report

Posted 2 years ago

“Thank you excellent service”

Helpful Report

Posted 2 years ago

“Order was received in very good time and was exactly as described. Competitive price. Very good communication from the delivery driver. I would definitely use you again.”

Helpful Report

Posted 2 years ago

“When ordered Item was quoted as in stock 1-5 days delivery. It did not arrive. When I contacted you the reply was will be in stock one months time. Asked for refund which did arrive promptly. Would not use you again.”

Helpful Report

Posted 2 years ago

“Very pleased with the service provided by Garden Street and the item purchased. Not so impressed with the delivery company they used. The delivery time on the day was put back a couple of times (at least they did advise me by text) saying "rest assured our driver will call when they are between 30-60 minutes away". They eventually turned up unannounced.”

Helpful Report

Posted 2 years ago

“Excellent service, everything going exactly as promised, couldn't ask for more”

Helpful Report

Posted 2 years ago

“Arrived on time good quality item no problems”

Helpful Report

Posted 2 years ago

“One of the best garden seats we have found. Thank you”

Helpful Report

Posted 2 years ago

“Tried to buy a keter storage box, delivery said 7 days . 3 weeks later nothing,no one replys to calls, emailed asking for refund, they just reply accounts are dealing with this. They've had my money for 1 month now and still trying to get it. Do not use this company. Terrible service.”

Helpful Report

Posted 2 years ago

“Issues with arbour, although I cant blame Garden Street, issue was with their supplier. Garden Street helped resolve issues.”

Helpful Report

Posted 2 years ago

“Product good value for money took over stated time to arrive Improvements needed on pallet they wasnst aware if had right customer as dumped on road . Had a sick husband so how was I going to get it in myself”

Helpful Report

Posted 2 years ago

Garden Street is rated 4.2 based on 7,283 reviews