Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,314 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 26th January 2025

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On Tuesday I emailed a question. I received a quick reply answering all my questions allowing me to place my order the same day. A fast delivery was important to me and the service I received was second to none, so much so the item was delivered by 10am on Thursday of Same week. Thank you again for your help and exceeding my expectation of 'fast delivery'.”

Helpful Report

Posted 5 years ago

“Excellent service, very fast delivery.”

Helpful Report

Posted 5 years ago

“Haven’t tried to build the bin store up yet, but assuming it’s all as it should be, very good service so far.”

Helpful Report

Posted 5 years ago

“Easy ordering and a good price with free delivery on the product we wanted.”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“Part missing, long wait to answer the phone, no contact made as to when part would be delivered. You need to improve on your customer service.”

Helpful Report

Posted 5 years ago

“Pleased with the product!”

Helpful Report

Posted 5 years ago

“Great product, (dog kennel) great price, service & delivery, relatively simple construction, instructions need to be studied carefully due to,lay out but otherwise would defo, recommend to,others”

Helpful Report

Posted 5 years ago

“Easy website to navigate, goods as described - ordered Sunday and delivered Thursday- spot in!”

Helpful Report

Posted 5 years ago

“Arrived in good time, although I did not get a delivery date email which would have been useful. Easy to construct and really pleased with quality.”

Helpful Report

Posted 5 years ago

“Thrilled with the products,ordered Sunday delivered Tuesday. Thanks to garden street”

Helpful Report

Posted 5 years ago

“prompt delivery, great product.”

Helpful Report

Posted 5 years ago

“Product is fanstastic and a really good price in comparison to other organisations. The delivery service however is incredibly disappointing. Its outsourced to another company who tell you the delivery date, offer no alternative and take no liability for leaving deliveries outside of properties even if you've advise the delivery date and or location is not suitable unless someone is in to accept the delivery.”

Helpful Report

Posted 5 years ago

“When I spoke to Garden Street on the phone the staff were very courteous and knowledgeable. My order came as forecast (I must of been the first in line). The Carriers were very helpful and courteous and put the delivery where I wanted it”

Helpful Report

Posted 5 years ago

“She’d delivered well within the 14days stipulated. Great communication regarding delivery. Really happy with the service provided would buy from Garden Street again!”

Helpful Report

Posted 5 years ago

“Very quick delivery excellent customer service dealing with a slight problem with order”

Helpful Report

Posted 5 years ago

“Delivery didn’t come when expected. I had to contact garden street to chase order up as had no correspondence from them.”

Helpful Report

Posted 5 years ago

“I recently purchased a garden dining set in wood. Excellent price, best I could find, and the furniture was delivered, for free, in time for a family celebration. Staff were really helpful, and we are so pleased with the table and chairs, we have bought the same for our daughter.”

Helpful Report

Posted 5 years ago

“Great service & delivery”

Helpful Report

Posted 5 years ago

“Rated as good because they kept us advised & offered alternatives when they realised that the wardrobe we ordered was not in stock after all & was not available from their suppliers. Concequently we never purchased a wardrobe. Full refund was accepted.”

Helpful Report

Posted 5 years ago

Garden Street is rated 4.2 based on 7,314 reviews