Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,298 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid like the plague. Paid out for a Bramble Playhouse for our daughters so not a cheap item. Manufacturing fault with the front panel as per pictures emailed to Mercia. Mercia blame Garden Street. Garden Street wash their hands of it and blame Mercia so we are stuck with an expensive playhouse that cant be put together. If I could give 0 stars I would I am afraid. Very disappointing. ORDER FROM THIS COMPANY AT YOUR PERIL. Customer Service is non-existent. Absolute cowboys.”

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Posted 3 years ago

“Delivered on time and then8x8 summer house was exactly what we were expecting.”

Garden Street 5 star review on 6th April 2021

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Posted 3 years ago

“Garden street gave excellent service and prompt delivery”

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Posted 3 years ago

“Accepted an order that they failed to fulfill. Very poor after sales, minimal effort to rectify the problem. Would strongly dissuade anyone purchasing a product from this company.”

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Posted 3 years ago

“They left me hanging for weeks with no idea what was going on. I contacted them and they gave me a delivery date which came and then they told me I was wrong and they never gave me that date even though I had replied to their email stating the date. Always told the would call me back and never did. Eventually they admitted they had never even ordered from their supplier. They raised the order with the supplier and it came less than a week later. I’d never trust this company with my money question.”

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Posted 3 years ago

“Prompt delivery, happy with service and would recommend”

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Posted 3 years ago

“Whilst the Hampton summer house was at the budget end of summer house's the quality was exceptionally poor a lot of remedial work was required”

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Posted 3 years ago

“Shed is badly made. Damaged all over, but was in a hurry for one that didn't have a 3 month delivery wait. I've added photos of SOME of the issues”

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Posted 3 years ago

“We have not yet erected the log cabin so cannot yet write a review.”

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Posted 3 years ago

“Hampton rectangle garden table. Handmade just beautiful and the service from the team was outstanding. Makes the garden a huge centre piece. Highly recommend.”

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Posted 3 years ago

“Great workmanship great Item”

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Posted 3 years ago

“Not recieved goods as yet but you have sent a request for a review”

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Posted 3 years ago

“the wood is very good,the greenhouse and shed came as two separate buildings,so have one side left,luckily l had a very good builder and has combined the two.l am very happy with what he has done.Still trying to fathom why it should come as two buildings.”

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Posted 3 years ago

“Pleased with complete experience of purchasing from them. Contact was good and item arrived on time. Would recommend/Thankyou”

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Posted 3 years ago

“Would happily use them again. Quality product and delivered on time. It looks fine in the garden.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very happy with my garden furniture, it arrived promptly and it was relatively easy to put the furniture together.”

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Posted 3 years ago

“A very quick turn around for a last minute birthday present for our daughter. No missing pieces ... phew!! Superb quality and a friendly service.”

Garden Street 5 star review on 4th April 2021

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Posted 3 years ago

“Shed arrived in good condition and on time - would use them again”

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Posted 3 years ago

“Quality item, ordered 8 x 8ft but it turned up 7ft 4in x 7ft in. That should be put in description I would of ordered next size. Delivery good only one man .”

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Posted 3 years ago

Garden Street is rated 4.2 based on 7,298 reviews