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Garden Street Reviews

4.2 Rating 7,303 Reviews
81 %
of reviewers recommend Garden Street
4.2
Based on 7,303 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 69%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024
Lynn R
Garden Street 5 star review on 1st November 2024
Arnold F
Garden Street 5 star review on 13th October 2024
Megan W
Garden Street 5 star review on 30th September 2024
Valerie B
Garden Street 4 star review on 29th August 2024
Muriel A
Garden Street 5 star review on 29th July 2024
M B
Garden Street 5 star review on 28th July 2024
Mark B
398
Anonymous
Anonymous  // 01/01/2019
Really strong and sturdy plant trough, easy to put together. Very heavy so advisable to assemble where it will be placed. We drilled drainage holes in bottom and lined the trough before adding compost. Delivery ok, arrived in 2 parts but on separate days.
Garden Street 5 star review on 14th June 2020
Helpful Report
Posted 4 years ago
Perhaps despatch the order before the review. Impossible to comment on goods that haven’t been received yet
Helpful Report
Posted 4 years ago
I ordered #128019 (WEB 128019) 25.5.20 and paid £142.99 with a credit card. You were awaiting stock to arrive 29.5.20. After 3 weeks delay, I have still not received the Suncast Resin Wicker Cube Deck Box, nor sadly heard from you. When will I get delivery of my order? Malcolm Fryer. The Penthouse Castle Chambers St Mary's Place Shrewsbury, Sy1 1DX
Helpful Report
Posted 4 years ago
I ordered my garden furniture (which said in stock and they took my payment of nearly £600) and I looked forward to it arriving. I had just done up my garden and it was coming up to my daughters 21st birthday. We had planned to go to New York but due to the current situation was unable to go so I had decided to surprise her and invite a few family and friends over to self distance and sit in my now beautiful garden. After 4 weeks the order still hadn't arrived which was understandable due to the current situation, but I thought I’d just send them an email just to check and see when it would be arriving. I had an email back saying that they were sorry but my order was out of stock and they wouldn’t be getting anymore in until the end of July. As you can imagine I was very disappointed. If they had told me this near to the beginning when I placed my order I could have got my money back and purchase it somewhere else. My daughters birthday is in a couple of weeks and I’ve got a beautiful garden but nowhere for her visitors to sit. I will NOT be using this company again and I certainly wouldn’t recommend them.
Helpful Report
Posted 4 years ago
Hi Team, I haven’t received my item yet, thanks for the offer of writing a review, I will be sure to send some positive feedback once it does arrive, any idea when that might be? Hope you’re all keeping safe and well, Matt Smith
Helpful Report
Posted 4 years ago
Nothing has been delivered yet
Helpful Report
Posted 4 years ago
It would nice review my purchase perhaps I will do so after delivery
Helpful Report
Posted 4 years ago
Not received purchase yet, no communication as yet regarding expected delivery date!
Helpful Report
Posted 4 years ago
order processed fine - clearer delivery arrival would be helpful. under normal conditions may not have been home as it just turned up out the blue.
Helpful Report
Posted 4 years ago
Not received this product or had any correspondence about delivery yet.
Helpful Report
Posted 4 years ago
Prompt delivery, good product easy to assemble. Would Definitely recommend
Helpful Report
Posted 4 years ago
Really good, quick and efficient delivery, and unfortunately We had to return a suite (didn’t fit) and they arranged the collection and processed the refund quickly. Highly recommend.
Helpful Report
Posted 4 years ago
I don’t know how you can email me asking for my feedback when I haven’t even received my item or had any email updates as to the status of delivery!
Helpful Report
Posted 4 years ago
Item not yet received. No correspondence received. Do not waste your money. Horrendous service.
Helpful Report
Posted 4 years ago
My order arrived today. Very well packaged and in excellent condition. Clear easy instructions to assemble the bird table. A quality product.
Helpful Report
Posted 4 years ago
Communication is not easy. Goods received were mainly OK except for 3 damaged items. Still waiting for delivery of replacement items
Helpful Report
Posted 4 years ago
Good quality. Excellent delivery time.
Helpful Report
Posted 4 years ago
Delivery date changed a couple of times and one of the pieces of wood is broken which is a shame as this is for a children's play house.
Helpful Report
Posted 4 years ago
Good service, dropped off into my garage, very happy with the produce 👍
Helpful Report
Posted 4 years ago
Do nof use this company under any circumstances, rude unprofessional and don’t have what you order and then if you want to send anything back they won’t refund postage Disgusting service
Helpful Report
Posted 4 years ago
Garden Street is rated 4.2 based on 7,303 reviews