Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,299 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product good and as advertised. Excellent communication with shipping and dispatch. Very reliable company and customer service.”

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Posted 3 years ago

“Great product delivered as promised.”

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Posted 3 years ago

“Called to check they delivered to my address before ordering was told yes no problem, so I ordered money paid in full to wait for a 8 week delivery and was happy to do so. next day email to say sorry they are not able to deliver to my address, and I would receive my money back in 5 working days not happy at all”

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Posted 3 years ago

“We ordered a garden planter. It was exactly what we wanted and it looks great in our garden.! Thanks!”

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Posted 3 years ago

“Simply excellent, products , pricing and service .”

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Posted 3 years ago

“Every step of the choosing, buying and delivery of the item was first class.”

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Posted 3 years ago

“I ordered the Gazebo side walls which I couldn't get anywhere else so was pleased to find them available. The wrong colour arrived but as soon as I emailed them I got a phone call back very quickly and without any fuss at all they collected the item and redelivered the correct one in no time at all. Very polite and courteous. I haven't used the sidewalls yet so they're still in the pack but customer service was excellent.”

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Posted 3 years ago

“Very happy with my bin cover ,looks very smart. Prompt delivery.”

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Posted 3 years ago

“Service was good and delivery was very quick. There were one or two issues with the actual product but nothing that couldn't easily be solved. Staff very helpful and friendly on the phone. Would use the company again.”

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Posted 3 years ago

“Curtains look good and came quickly. I have not put them up yet.”

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Posted 3 years ago

“The greenhouse I ordered arrived ahead of schedule and in good condition. Only comment was that I got a note to say the courier would contact me to arrange delivery but they didn't, the item was delivered OK but left on the doorstep when I wasn't expecting it.”

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Posted 3 years ago

“Took order online via the site but was then cancelled 5 days later as they would not deliver to NI. Why accept the postcode in the first place. Asked if this was a temporary Brexit-related issue but no reply.”

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Posted 3 years ago

“Excellent service!”

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Posted 3 years ago

“Already written a review , that doesn’t seem to have been displayed”

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Posted 3 years ago

“Friendly voice on the phone and knowledgeable. Quoted 12 weeks but came in 4. Excellent service and helpful delivery.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Great service - bench was great quality - very fast delivery - good pricing.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Great customer service thank you”

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Posted 3 years ago

“Excellent service, happy with the shed easy to put together my only gripe is the doors could do with some reinforcing.”

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Posted 3 years ago

Garden Street is rated 4.2 based on 7,299 reviews