Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,299 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very efficient and would highly recommend Garden Street.”

Helpful Report

Posted 4 years ago

“Good products are always easy to sell. Delivery of the product was good and timely. Ordering was easy. Delivery man was helpful and punctual. Well done all.”

Helpful Report

Posted 4 years ago

“Unable to deliver to Northern Ireland yet accepted my post code in their checker”

Helpful Report

Posted 4 years ago

“Good price and was the first company to contact me during lockdown.”

Helpful Report

Posted 4 years ago

“Telephoned on 25th November 2020 in advance of ordering to check stock availability as the item was for a Christmas and was advised delivery within 10 working days. Placed the order online and received an email a few days later advising delivery wouldn't be until the end of February 2021. My refund was received promptly and the staff were courteous but I would not buy from them again.”

Helpful Report

Posted 4 years ago

“Good quality product , fast and reliable service”

Helpful Report

Posted 4 years ago

“Delivery arrived as promised on selected date and within the time slot. Very helpful delivery driver.”

Helpful Report

Posted 4 years ago

“I was told I would receive the item at the start of December and had been promised a second delivery attempt, the phone never happened. Had to ask for a refund on many occasions. Poor customer service and there were no apologies. I will be going elsewhere to buy the storage box. It’s a shame I didn’t want to support a large retailer, but The Garden Street will not receiving my money in future”

Helpful Report

Posted 4 years ago

“Excellent service...”

Helpful Report

Posted 4 years ago

“I placed an order for a Europa Leisure Brava Low Fire Pit on 22-12-20. Due to Covid I wanted the fire pit for New years eve so we could at least have a cuppa around the fire as my children visit with not being able to come in doors. Dave was very helpful on the chat facility and explained that he couldn't guarantee delivery until the new year but he said he would put a request in for me. Im really chuffed to say it has arrived today "christmas eve". Thank you so much This fire pit is really good quality, Easy to put together and I cant wait to roast marshmallows around it tonight. Thank you so so much. Merry Christmas”

Helpful Report

Posted 4 years ago

“The Parlam Sierra Patio cover is now erected and is an ideal covid shelter for visiting friends and family. I am pleased with the quality the price and the service from Garden Street. Speedy delivery and communications on the day, would hapily recommend Garden Street.”

Helpful Report

Posted 4 years ago

“Excellent Xmas tree, better than expected, can highly recommend. Fast delivery service”

Helpful Report

Posted 4 years ago

“Bought a Gainsborough Gazebo....very happy with the product and service”

Helpful Report

Posted 4 years ago

“Nice looking footstool where I can store my remotes, newspaper keys etc., and keep everywhere tidy. Looks good in my living room, came well packed and delivered on time”

Helpful Report

Posted 4 years ago

“Ordered a space saver metal shed that arrived earlier than the 14 to 28 day estimated delivery time. I was only informed about delivery when the driver knocked on the door. Luckily someone was in but it would have been helpful to be notified prior to delivery.”

Helpful Report

Posted 4 years ago

“Ordered an item that was listed as in stock only to be informed 3 days later that it had sold out. Although disappointed they did apologise and refund quickly so I can't fault them for that. It wouldn't stop me buying from them again”

Helpful Report

Posted 4 years ago

“I bought Stable coat off Garden Street. Happy to say Great Product, Great Service & Free and Fast Delivery. Thank you.”

Helpful Report

Posted 4 years ago

“Very good service they delivered when they said they would. I'll probably use again.”

Garden Street 5 star review on 19th December 2020

Helpful Report

Posted 4 years ago

“Pleased with service. Happy with curtains for Gazebo”

Helpful Report

Posted 4 years ago

“Very happy with my purchase and the service.”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,299 reviews