Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,299 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service very happy with the purchase.”

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Posted 4 years ago

“Having received my gate, albeit later than quoted due to Covid, the additional pack of hinges/handles etc didn’t arrive with the gate, these were delivered a day later together with the gate again (as this was not able to be left on the first delivery) but the box was damaged & items missing. Apparently this is being ‘looked into’ but I have received no explanation as yet. I have since bought the items which were missing as I had arranged for the gate to be fitted. Not happy that I had to do this & that I haven’t had any further correspondence from Garden Street”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Prompt and efficient service. Goods arrived on time and were as described.”

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Posted 4 years ago

“Excellent products and service..”

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Posted 4 years ago

“Purchased a wooden patio table and two chairs. One chair arrived damaged Abs Garden Street reacted speedily and, in no time, we received a replay. Very satisfied with the product and the customer service I received from Garden Street.”

Garden Street 5 star review on 28th September 2020

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Posted 4 years ago

“Promised call back Friday no call back”

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Posted 4 years ago

“Delivery good . Shed door is broken . Could do better .”

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Posted 4 years ago

“Product was 5 star, service was 5 star, delivery was 5 star, price was 7 star. Just what i wanted in a very rare size. John Anderson”

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Posted 4 years ago

“Item taking a very long time to arrive. No updates from company. I keep having to chase.”

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Posted 4 years ago

“product as expected,delivered on time with no problems.”

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Posted 4 years ago

“Very pleased but had to contact customer service over a couple of issues, but was very impressed with them and soon sorted it out”

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Posted 4 years ago

“Order, delivery all smooth and easy.”

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Posted 4 years ago

“We ordered the Rowlinson Oasis Summerhouse through Garden Street. The ordering process was simple, with delivery being made before the estimated date. Our summerhouse took a couple of days to build and everything needed was supplied. The end result is absolutely fantastic !! Our summerhouse looks beautiful and is exactly what we'd hoped for. I would highly recommend both the product and Garden Street. Many thanks.”

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Posted 4 years ago

“Very good product and competitive price However a very long delivery time. As a result might have to think again”

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Posted 4 years ago

“Prompt delivery as promised, professional service all round.”

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Posted 4 years ago

“My item took a bit longer than expected, but I had already seen that it was out of stock on other sites so I was expecting a delay. Garden Street kept me informed and I was pleased with ther customer service”

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Posted 4 years ago

“Customer service / contact with regard to delivery was poor, one text from the delivery company 2 hours before delivery....no e.mail from the company with regard to dispatch or delivery....gate is of sound quality ...”

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Posted 4 years ago

“Received what I ordered very promptly and happy with it!”

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Posted 4 years ago

“The edging I have purchased was very well wrapped. I haven't installed it yet but it looks superb.”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,299 reviews