Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,302 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,302 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gazebo arrived within the time quoted and they responded quickly to our email queries. The price of the gazebo was cheaper than other suppliers and overall we are very satisfied with the product and service. There were a few scratches on the uprights but nothing too bad.”

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Posted 4 years ago

“This arch is great , if l find room in the garden, l wouldn't think twice about ordering another”

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Posted 4 years ago

“Delivered damaged , 3 weeks still here and no refund ! Diabolical”

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Posted 4 years ago

“Would not recommend this company completely unable to fulfil our order and did not have the decency to let us know!!!!seem totally unprofessional!!!”

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Posted 4 years ago

“Excellent Service. 5 Stars is the max but I think they should have more. Ordered Tues with promise of 8- 10 working days but it arrived Friday am . This is Service. Many thanks”

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Posted 4 years ago

“Good quality excellent service”

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Posted 4 years ago

“Awful service, no delivery and 3 month delay.”

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Posted 4 years ago

“no delivery to Northern Ireland stated before accepting order and then cancelled.... very disappointing”

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Posted 4 years ago

“Good price and prompt delivery. Would use again and recommend.”

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Posted 4 years ago

“I’m still waiting for my products to arrive”

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Posted 4 years ago

“The service was as it should be. Absolutely fine. I've been disappointed with table and chairs as a bit wobbly and cannot hold a parasol as the weight of table and chairs to light. But does look nice.”

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Posted 4 years ago

“Very pleased with my purchase although not had much chance to use it due to the weather Quality and design excellent Delivery prompt and safe”

Garden Street 5 star review on 23rd July 2020

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Posted 4 years ago

“Goods were will packed and arrived promptly. Very happy with purchase.”

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Posted 4 years ago

“Shed still not received, it is incredible that am being asked to write a review when I am still waiting for delivery. Shed was ordered approx one month ago, was due to be in Garden Street on July 13th, now advised delivery to my address will not happen until probably end August. Full money for the shed was taken on order date, i.e. one month ago. Think very carefully before ordering from this company.”

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Posted 4 years ago

“We ordered our item on the 18th June, we contacted you to chase the order as we were and are still waiting. If you check your records and previous emails you will see you have already sent us a request for writing a review. I say again WE ARE STILL WAITING FOR THE GOODS Snd the goods”

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Posted 4 years ago

“Communication could be better but good product and a good price.”

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Posted 4 years ago

“This is the 2nd time I have been asked for a review I placed my order on 7th june it's now 22nd of July and have still not recieved my order so not very happy at the moment.”

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Posted 4 years ago

“Good customer service but wasn't happy with the quality of the product.”

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Posted 4 years ago

“I cannot comment as I have not received my purchase yet”

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Posted 4 years ago

“Do not think of buying from this outfit I ordered a Hamilton POP-UP Gazebo and only received it after an email and two phone calls that were not answered The Gazebo struts seemed to be buckled on assembly, I had it up for two days, took it down and attempted to put it up again a few days later when the strut joints broke and hung down Making the Gazebo useless I emailed Garden Street showing photographs with no reply I then phoned and received a prerecorded reply stating they were very busy and could not take calls and advising an email would receive a reply within 72 hours, no reply made I have now emailed them three times and phoned three times Every time with no acknowledgement or reply Their claims of high standards of service are nonsense I wonder if this terrible review will excite some kind of reply but I doubt it very much I repeat Do not buy from this company”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,302 reviews