Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,298 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th November 2024

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money and fast delivery. Recommended .”

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Posted 3 years ago

“My summer house is lovely very good quality thank you”

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Posted 3 years ago

“I was extremely disappointed with the delivery of the item I purchased.. It was not until I had placed the order that I was told that the delivery would be 14/16 weeks.. When I called later to see if this could be improved I was not convinced that my request was taken seriously.”

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Posted 3 years ago

“Great service after phoning to order garden paint. Delivery as expected and strongly packaged. I have used the paint and it’s exactly what I wanted. So great service all round and would defy use again.”

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Posted 3 years ago

“Very sturdy and fit for the purpose. Very well constructed and assembly details were easy and clear.”

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Posted 3 years ago

“Still waiting for our product which we were told in stock in February now told we will get it in May very poor service”

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Posted 3 years ago

“We had excellent service and would recommend this company.”

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Posted 3 years ago

“Good furniture at a good price. Well organised delivery. A few bits of small damage to the wood, a few chips and cracks. But overall pleased with it.”

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Posted 3 years ago

“All our garden furniture is very good. The concrete base for the parasol came & we found the hole at the base of the plastic too large for the pole. We had to make a sleeve to fit the pole snugly into the base. The clamp at the top which grips the pole in a vertical position was too large a diameter to allow the tapered cone to grip the wood & then attach to the threaded part of the plastic tube. This also had to be modified, but we are now up & running!”

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Posted 3 years ago

“Not got the item been delayed from 1st April to unknown date not acceptable”

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Posted 3 years ago

“Friendly customer service and a good company to do business with”

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Posted 3 years ago

“Greenhouse / Shed combi, arrived with only one man to lift off van, so two of us had to help him. Not safe at all. No proper instructions, for this product, just put two separate instruction leaflet for both - ridiculous and very lazy None of the flat packs were numbered, more wood got delivered than it should have done, so confusing to build. None of the wood had the correct grooves to fit the windows. The top window of the greenhouse lets in water. Basically had to re-build the whole thing as nothing fitted together. Hugely disappointed.”

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Posted 3 years ago

“Good service delivering item in good time. Quality of seat swing good and strategy relatively straight forward to put together. Very good I impressed!!”

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Posted 3 years ago

“Ordered a shed which was in stock and then when notified it actually wasn’t in stock I ordered another and surprise the same happened again and now I am fighting to get my money back”

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Posted 3 years ago

“Having ordered and paid for a gate which was described as “available in stock” we waited three weeks before being told the day before delivery that it would not in fact be available for another 4-6 weeks. Dreadful service. Would not use again.”

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Posted 3 years ago

“Delighted with the quick delivery and companion seat, however, after leaving it indoors for the recommended 3 weeks the colour of the seats and other parts of the set have faded considerably and looks as if it needs another coat of stain.”

Garden Street 5 star review on 30th March 2021

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Posted 3 years ago

“The table that I ordered for my conservatory is well made and attractive....very good value for money.”

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Posted 3 years ago

“You rejected my order so why ask how I found your service?”

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Posted 3 years ago

“I will give you a relevant review when I actually receive my purchase!”

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Posted 3 years ago

“Everything arrived very quickly. All in perfect condition. One minor problem couldn’t find cushions for chair seats. Would be helpful to have a note saying they were tucked up under the seats.we are now totally ready for our staycation.”

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Posted 3 years ago

Garden Street is rated 4.2 based on 7,298 reviews