Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,313 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 26th January 2025

400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from this Company, easy web site and later telephone ordering, to receiving the goods next day. Well packaged with no problems. What a refreshing change!”

Helpful Report

Posted 5 years ago

“Very pleased with the wardrobe. Wasn’t contacted by deliverer to confirm date of delivery so I was out. It was taken to a neighbour and it wasn’t easy carrying two very heavy boxes back to my house. Also no card was left at my house to say where it had been delivered to.”

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Posted 5 years ago

“Great service and great communication throughout”

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Posted 5 years ago

“Quality of wood good but the locks were wonky or damaged so had to replace , system was down 2 days in row but overall happy”

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Posted 5 years ago

“Excellent - only praise”

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Posted 5 years ago

“Excellent service, highly recommended”

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Posted 5 years ago

“Pleased with product. My only issue is with the instructions. Very poor. The table wasn’t difficult to put together but had to take apart after putting parts on wrong way round. Clearer instruction would’ve made the process quicker. Apart from that all good.”

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Posted 5 years ago

“Product very good although some adjustment was require in the construction of the product.”

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Posted 5 years ago

“One of the best products I have had the pleasure to fit”

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Posted 5 years ago

“Best price on the net, lost a star for communication, had to chase up on the 14th day to see where it was, arrived two days after. Very pleased with the item though. And the chaop who delivered it spot on.”

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Posted 5 years ago

“Very happy with your service”

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Posted 5 years ago

“I ordered and paid online for 5 litres of pain on 10 Sept. I complained by email about non delivery on 23 Sept. Garden Street were very apologetic and the paint was delivered the next morning. Brian Shersby, Chichester”

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Posted 5 years ago

“Great service , would definitely use them again”

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Posted 5 years ago

“Excellent service, delivery earlier than expected -within 3 days. Shed looks great in the garden very pleased”

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Posted 5 years ago

“Excellent service. Always polite and had constant communication. Ordered and delivered within one week. Well done.”

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Posted 5 years ago

“Very helpful, and item is brilliant”

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Posted 5 years ago

“Would not buy from them, still waiting for my delivery of a bike store which I ordered 3 weeks ago and still not received. Ironic that i’ve Been asked to review a product i’ve Not received!”

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Posted 5 years ago

“Easy to order and very efficient service. Delivery was as advised. In this instance, the driver phoned me ahead. Product was all as expected. This is not the first time I have used Garden Street and it will not be the last.”

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Posted 5 years ago

“The wooden tray I bought in the sale was filled with resin and much lighter than I expected. I complained and sent them photos at their request. They confirmed this was unacceptable so I asked for a refund and Garden street were happy to do that.”

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Posted 5 years ago

“I bought a self-assembly narrow log store. It arrived on the agreed day and was fairly easy to assemble. Perfectly satisfied with Garden Street.”

Helpful Report

Posted 5 years ago

Garden Street is rated 4.2 based on 7,313 reviews