GardenFurnitureCovers.com Reviews

Name: GardenFurnitureCovers.com
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.62

4.6 Rating 7,096 Reviews

92 %

of reviewers recommend GardenFurnitureCovers.com

4.6

Based on 7,096 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were quite happy with the initial deliver of our covers for our sofa and table. However in less than a year they have deteriorated and torn badly. Garden Furniture Covers advertises a money back guarantee but when I emailed them to advise that the cover I bought for our garden sofa had torn in a couple of places after just under a year, they have declined to offer any kind of replacement or refund, despite photographic evidence showing where it has torn. The quality of the covers are clearly not fit for purpose if they tear within a year of purchase. Don't buy!”

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Posted 4 years ago

“You are sending a review when I haven't received anything yet”

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Posted 4 years ago

“Not received. Phoned today and told item was out for delivery on 20th October and this item is now out of stock. Totally unsatisfactory. Await to see if full refund is forthcoming”

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Posted 4 years ago

“Not received!”

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Posted 4 years ago

“Eventually arrived three days late with no explanatory communication from supplier or any way of making contact with GFC (nobody answers the 'phone and emails are not transmitted). The cover itself is big enough and of just about acceptable quality albeit overpriced but it proved impossible to make fit properly due to very poor draw string arrangement”

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Posted 4 years ago

“Have not received so cannot review”

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Posted 4 years ago

“I ordered my cover in August and still not received it. I complained and was told they now had stock but still yet to receive it.”

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Posted 4 years ago

“I have been sent an email to review Garden Furniture Covers before I have even received my order, it would be advisable to make sure your customers have taken delivery of their items before asking for their opinion on your service and products!”

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Posted 4 years ago

“The wrong item was sent out. To return this was hard work as the company you use need to be booked/arranged for collection. Then despite returning the item I still had to chase you to ensure the correct item was then issued.”

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Posted 4 years ago

“Seriously dodgy stitching on the front. Pretty disappointing”

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Posted 4 years ago

“Cannot give a review as the cover has not arrived!”

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Posted 4 years ago

“Rain collects in the middle and pulls edges up then dumps all the water on to the chairs. Rubbish!”

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Posted 4 years ago

“Wrong items delivered and unwilling to send correct items out until I have rectified your mistake. Poor customer experience and how do you manage to get the entire order wrong?”

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Posted 4 years ago

“Poor customer service - I cancelled my order. When I placed the order, the cover was on back order, which was OK, however there was no contact once the expected ship date had passed without me prompting. They then said they didn't know when the item would arrive, when I asked them to advise an alternative they said everything I needed was on the website, they offered no help what so ever. So I'll spend my money elsewhere assuming the refund arrives....”

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Posted 4 years ago

“Not a great experience. Order still not received despite 2 chasers & promise of delivery imminent!! Cancellation of order & refund requested but not had a reply.🙁”

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Posted 4 years ago

“useless product see detailed review of 270cm cover”

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Posted 4 years ago

“Advise not to use awful service, no confirmation of order, so far waited early four weeks for delivery, when chased was told my order was being dispatched next week... we will see if it arrives? Strange this is the payment was taken straight away. Will never buy from here again.”

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Posted 4 years ago

“Bad customer service, rude staff, Pre ordered my cover at the beginning of Aug for delivery for the 4th sept, the cover never arrived I called to check I was advise sot would then be delivered on the 4th sept I then called again baring in mind no emails no mags to explain delays I called and all I got was it’s in the post it’s arriving tomorrow, Its not the 25th September and I have yet to receive anything.. save yourself the time money and hassle, when I asked for a refund they told me wait till the product arrives and we will arrange for collection. Rude staff who hang up on you.. Never again would I buy from this company ever again.”

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Posted 4 years ago

“Easy to use web site”

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Posted 4 years ago

“24SEPT 2020 I PUT A ORDER IN ON THE 10 SEPT YOU HAVE TAKEN THE MONEY BUT I HAVE NOT HEARD A WORD SINCE .”

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Posted 4 years ago

GardenFurnitureCovers.com is rated 4.6 based on 7,096 reviews