GardenFurnitureCovers.com Reviews

Name: GardenFurnitureCovers.com
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.62

4.6 Rating 7,095 Reviews

92 %

of reviewers recommend GardenFurnitureCovers.com

4.6

Based on 7,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my garden furniture cover on the 5th June and I have heard nothing nor received the cover. Rather disappointed as I have paid for this through paypal”

Helpful Report

Posted 4 years ago

“We have not received it yet should have been delivered 16.40 to 18.40 today still waiting ?????”

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Posted 4 years ago

“I still haven't received it??”

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Posted 4 years ago

“We still haven’t received our item (it’s been almost two weeks) and there’s nobody picking up the phone!”

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Posted 4 years ago

“Not very good service as got my furniture cover so fitted it the next day went to pull the cord string and the cord string snapped without any force being applied. Contacted the company via e mail was told we’re have a response within 24 hours and still no response after nearly a week!! Tried calling them but just an answer machine and then cuts off. Seeing I pay a lot of money for the cover not very good standard in my opinion”

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Posted 4 years ago

“So it’s only 2 month old and cover is already worn a draw cord snapped waste of money I’m afraid.”

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Posted 4 years ago

“Easy enough to order bbq cover on line, but since day of order no communication, (2 weeks) and still no idea when likely to be delivered. I appreciate there may be delivery issues at present time, but just an e mail to advise of possible date. ?”

Helpful Report

Posted 4 years ago

“Easy to order and pay for. The option to find out when it would be delivered on the website was not working and the telephone was repeatedly disconnected. Customers Service by email was swift; asked me for the order number and my full name and postcode - the two latter they already had! Then having told me they had found my order I was asked what I had bought....It was however delivered swiftly.”

Helpful Report

Posted 5 years ago

“Placed order 19 March and heard nothing since except for this? Paid by pay pal”

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Posted 5 years ago

Hi Margaret, Thank you for your review. We have looked into your order and can see your order is due to be delivered to you tomorrow, 27th March.

Posted 5 years ago

“Garden furniture covers may or may not be any good. That’s because the delivery company say they delivered when they didn’t. Then I rescheduled for 3 days later but called that morning to confirm. Yes, by 2pm today. I called at 4pm and was told ‘sorry it’s not on the van’. They say delivery tomorrow but I’m not convinced. Garden furniture covers should change couriers in my view.”

Helpful Report

Posted 5 years ago

“I have not received the cover yet. Problems with the courier APC. We were out twice . Gave them the option to leave the parcel with a neighbour but they didn't.”

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Posted 5 years ago

“I ordered a garden set cover but received a lounge chair cover instead, I have made several phone calls to have this item changed but so far have not received the item I ordered. I have reordered the columbia table cover I need for the winter months but have heard nothing this has been paid for I await your comments and look forward to receiving the item.”

Helpful Report

Posted 5 years ago

Hi Valerie, Thank you for your honest review. We have looked into your order and can only see one order placed from you, which has not been delivered as of yet. We would appreciate if you would contact our customer service team at help@sixty.co.uk, so we can look into this further.

Posted 5 years ago

“Ordered on 17th October, website stated if ordered then it would be delivered on Monday 21st October, was showing in stock. Now Wednesday 23rd October no delivery, no email other than asking for a review. Upon looking in small print, contact if not received within 7 days. Misleading website!! Cannot review item as not received.”

Helpful Report

Posted 5 years ago

Hi Norman, Thank you for your honest review. We would appreciate if you would contact our customer service team at help@sixty.co.uk, so we can look into this further for you.

Posted 5 years ago

“The delivery person appears not to have rung our bell as there was somebody home at the time they tried to deliver.When I tried to contact APCalled on line all it wanted to do was to download stuff and get me on to ASK!!!Nobody answered the phone re delivery. Eventually managed to find one of the websites and rescheduled, need to be in for the whole day!!!!!!!.”

Helpful Report

Posted 5 years ago

“Item ordered offered Wednesday delivery. No sign. No telephone number but enquiry form answered promptly. Then told item on 'back order' for end November. Cancelled and asked for a refund.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your valued feedback. I’m sorry to hear you’ve had issues with your order. A refund has been processed and will show in your account shortly.

Posted 5 years ago

“I bought two Cover Up 8/10 seater dining table covers just over a year ago. These did their job very satisfactorily for a winter/spring outside and I was happy with them. However, after a summer of being stored away in the shed, both covers ripped inexplicably when being placed back over the furniture for the autumn. I certainly did not expect the covers to tear after just one year, especially as they were more expensive, heavy duty covers. As they tore within a week or so of their year's warranty expiring, GardenFurnitureCovers.com were not interested in my dissatisfaction and after an initial response to my email of enquiry, did not reply to any further emails. I have since bought alternative covers with 6 year warranties. As a result, I would not recommend these covers, sorry.”

Helpful Report

Posted 5 years ago

“I ordered a cover and paid for it on September 19th and it still has not arrived is the acceptable?”

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Posted 5 years ago

“Took 3 days before letting me know it was out of stock and would be 2 month delay”

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Posted 5 years ago

“I can't write a review - I ordered a patio cover paid my money then was told it was out of stock - waiting for a refund”

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Posted 5 years ago

“Found product quickly , great choice of different types and quality , so plenty of choice. Downside is I never received the order confirmation Email (and yes I did check my trash bin) , so still no idea of when to expect goods as did not take note of order number due expecting confirmation within a few minutes..Still waiting 3 days later . Hopefully the item ordered will be worth it as and when it arrives.”

Helpful Report

Posted 5 years ago

Hi Brian, Thank you for your review. After looking into this, I can see that the email address was entered incorrectly. This has now been amended for you and I hope you have now received confirmation. Your order will be delivered to you tomorrow, 24th September.

Posted 5 years ago

GardenFurnitureCovers.com is rated 4.6 based on 7,095 reviews