GardenFurnitureCovers.com Reviews

Name: GardenFurnitureCovers.com
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.62

4.6 Rating 7,095 Reviews

92 %

of reviewers recommend GardenFurnitureCovers.com

4.6

Based on 7,095 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

Write Your review

Tell us how GardenFurnitureCovers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is great . When mine didn’t arrive after 7 days I queried it and was told “for some reason it’s saying it hasn’t been dispatched “. And then I was told it had been lost and they were sending me a replacement one .”

Helpful Report

Posted 2 years ago

“Arrived on time. Large but unable to secure to furniture so first windy day and it flew off despite lots of objects weighting it down on top of table and at floor level. Areas are worn through with holes and after first few days of rain it was not waterproof and the furniture underneath was wet. Seems heavy & durable but actually full of holes, water got through and it can not be secured down on furniture without bricks and other items.”

Helpful Report

Posted 2 years ago

Hi, We are very sorry to read your review. Having checked your file we cannot see that you have ever been in communication with us. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 2 years ago

“I have not yet received the products - delivery company have confirmed two time slots on two separate days but have still not delivered . Very disappointed with the service .”

Helpful Report

Posted 2 years ago

“Noy good company for communication with customer on delivery no one let me no my item had been dispatched so I could track it. Now got to wait another week to be delivered”

Helpful Report

Posted 2 years ago

“I have paid for this order but have had no indication if it is on its way or when it will be delivered”

Helpful Report

Posted 2 years ago

“Disappointed received wrong item.so having to wait until next week .”

Helpful Report

Posted 3 years ago

“The drawstring for the cover is caught in the hem stitching and cannot be pulled therefore the cover is not fit for purpose. Delivery however was very prompt.”

Helpful Report

Posted 3 years ago

“The covers are fine, but your choice of the delivery firm is atrocious.”

Helpful Report

Posted 3 years ago

“Please note we are NOT reviewing the cover as we have not received it yet - APC have told us twice that the order is to be delivered on a set day and time but to date it has not arrived. We will be pleased to review the cover when it is received.”

Helpful Report

Posted 3 years ago

“I bought a ratted armchair cover from this company in January 2020. A year on the cover has turned from black to grey and the material has deteriorated so much there is now a hole in it.”

Helpful Report

Posted 3 years ago

“Informed of attempt to deliver. Rang and told closed for a week. No collection possible. It would have helped if there was sn option ti leave or they had rung me ad I was only out for a short time. I am in a safe residential area and would accept the delivery risk. Fortunately it is not urgent. Happy Nw Year to all.Alex”

Helpful Report

Posted 3 years ago

“Not happy with your customer service department we ordered a 225 cm cover and received a188cm cover and now we have to wait until Thursday the 9th till we get the right cover”

Helpful Report

Posted 3 years ago

“Cover receive quickly and as per order, however, elasticated fixing is not sufficient to secure cover down for windy days. Disappointing”

Helpful Report

Posted 3 years ago

“I bought the first cover as a tester which worked well. So I tried to buy two more on line. Fault in the payment system so I tried calling. Took time and several attempts to get through. Get cut off after holding on waiting. The lady I eventually spoke to said they don't do telephone orders and promptly hung up on me. Poor customer service skills. Product good, service a shocker.”

Helpful Report

Posted 3 years ago

“Bought an 8 seater rectangular cover, which it claimed is waterproof, unfortunately, it is not waterproof at all and the table underneith it gets damp after a short amount of rain.”

Helpful Report

Posted 3 years ago

“I ordered my garden furniture covers on 26th October, thinking it was next day delivery - I still haven’t received them!”

Helpful Report

Posted 3 years ago

“We bought 2 large covers for our garden furniture, a small square casual dining cover and a 10 seater rectangular patio set cover. The material looks sturdy which is good. The drawstring and spring clip that holds the drawstring tight are next to useless. The covers will blow away in the slightest wind. The cord is very thin and difficult to pull on. The cord is obviously fed through several metres of material and there is no way of pulling the cord tight to pull the cover in at the bottom to secure it. The spring clip supplied to hold the pulled cord is not strong enough to grip the thin pullcord. So in summary the cover material is good but no thought has been put into how it is secured. I can only assume that whoever designed it never tried to fit it to furniture. As the cover material is good I'm going to purchase strong spring clips to secure it to the furniture.”

Helpful Report

Posted 3 years ago

“Next day delivery was 3 days late, after waiting in all day. The pole and legs are not worth the money, I should think it’s worth £5 at the most.”

Helpful Report

Posted 3 years ago

“Delivery not what I expected. After 5 days still don’t know if my order has been despatched.”

Helpful Report

Posted 3 years ago

“I didn’t receive the item I ordered.I received something completely different and I have been informed that you will send me the correct item once you receive the returned item. I am just hoping I don’t have to wait a long time to receive the correct item as it is needed sooner rather than later”

Helpful Report

Posted 3 years ago

GardenFurnitureCovers.com is rated 4.6 based on 7,095 reviews